Growth Training Specialist

TalentPop App; Bloemfontein; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A fast-growing company in the eCommerce ecosystem is seeking a Training & Development Specialist. The successful candidate will be responsible for training new employees, enhancing team skills, and creating training materials in a collaborative work environment. The role offers permanent remote work and a variety of benefits, including health insurance and paid time off.

Benefits

Paid Time Off

Health Insurance + Dental Coverage

Permanent Work From Home Setup

Qualifications

• 1-2 years of training experience required.
• 1-2 years of virtual assistant experience preferred.
• Knowledge in eCommerce and experience in relevant tools are necessary.

Responsibilities

• Host and lead training classes via Zoom.
• Train new agents and deliver ongoing training.
• Evaluate candidates and monitor training performance.

Skills

Coaching

Planning

Organizing

Communication

Attention to Detail

Engagement Skills

Tools

Shopify

Klaviyo

Canva

Trainual

Loom

Job description

Join Our Team as a Training & Development Specialist Growth!

This is your chance to join a winning team and one of the fastest-growing companies in the eCommerce Ecosystem!

Job Responsibilities

• Host training classes via Zoom, discussing topics in the training outline (camera on 50–70% of the shift).
• Train newly hired agents on policies, tools, software, and resources to help them prepare for their roles.
• Deliver ongoing training for current team members to maintain and enhance their skills.
• Lead Onboarding Week training, evaluate candidates, and determine advancement based on training performance.
• Conduct evaluations and assessments in collaboration with Team Leads for continuous improvement.
• Host one-on-one and group Zoom training sessions on Email Marketing, SEO, eCommerce, Data Analytics, Customer Service, etc.
• Create training materials and develop training plans for different tools and topics relevant to agents’ roles.
  
  

Qualifications

• 1–2 years of training experience
• 1–2 years of virtual assistant experience preferred
• Experience in at least two to three of the following: SEO, Email Marketing, eCommerce Website tasks, Data Analytics/Reporting
• Knowledge and experience in eCommerce
• Familiarity with Shopify and Klaviyo (required), and other tools related to Email Marketing, eCommerce, and Reporting
• Experience with Canva, Trainual, and Loom is a plus
• Excellent written and verbal communication skills
• Strong coaching, planning, and organizing skills
• Excellent attention to detail
• Self-starter and motivational leader
• High energy and strong engagement skills
• Proficient in communication tools like Gmail and Slack
  
  

Internet Requirements

• DSL, Cable, or Fiber internet (LAN connection required, 20 Mbps minimum)
  
  

Perks & Benefits

• Paid Time Off
• Health Insurance + Dental Coverage
• Permanent and Full-Time Work From Home Setup
  
  

Why Join Us?

• Fast-growing startup in the eCommerce ecosystem
• Be inspired daily by a team of winners
• Collaborative team and positive work environment
• Clear career path and opportunities for advancement
  
  

Ready to Grow with Us?

If you’re ready to empower others and grow your own career in the process, we’d love to hear from you. Let’s build something amazing together!