Growth-Focused Assistant Store Manager | Retail Leader

Cash Crusaders; Krugersdorp; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Cash Crusaders in Gauteng is seeking an Assistant Store Manager to lead a dynamic store, driving sales and delivering outstanding customer service.

You will oversee operations, inventory, merchandising, and staff development, while fostering a positive, customer-first culture. The role requires proven retail management experience and a willingness to relocate within Gauteng; weekend work is expected.

Qualifications

• Proven retail management experience.
• Strong leadership and people management skills.
• Excellent communication and organisational skills.
• Target and results-oriented mindset.
• Passion for customer service and retail excellence.

Responsibilities

• Drive store performance to achieve and exceed sales targets.
• Maximise income streams through promotions of add-ons, GP, and revenue channels.
• Ensure consistent merchandising and marketing standards.
• Attract and retain a loyal customer base.
• Oversee inventory controls and ensure effective stock management.
• Monitor store performance in line with stock availability and customer demand.
• Ensure exceptional customer experiences that exceed expectations.
• Review and act on Mystery Shopper reports and customer feedback.
• Resolve product and service-related complaints quickly and effectively.
• Lead by example in reinforcing a customer-first culture among staff.
• Train, develop and motivate staff to reach full potential.
• Plan for succession and promote internal growth.
• Manage performance consistently and fairly.
• Foster a positive, engaging and productive working environment.
• Ensure strict adherence to company policies, systems, and procedures.
• Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

Skills

Retail management experience

Leadership

Customer service

Communication

Organisation

Target driven

Job description

Cash Crusaders in Gauteng is seeking an Assistant Store Manager to lead a dynamic store, driving sales and delivering outstanding customer service.

You will oversee operations, inventory, merchandising, and staff development, while fostering a positive, customer-first culture. The role requires proven retail management experience and a willingness to relocate within Gauteng; weekend work is expected.