Growth-Driven SaaS Account Manager (Marketplace)

Medium; Cape Town; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A innovative beauty marketplace is seeking an Account Manager in Cape Town to drive growth and assist merchants in maximizing their participation on the platform. Responsibilities include managing accounts, optimizing listings, analyzing revenue reports, and ensuring positive experiences for merchants. The ideal candidate has a Bachelor's degree and 1-2+ years of sales or account management in the tech or e-commerce sectors. This full-time position offers competitive compensation and hybrid working arrangements.

Benefits

Competitive salary

Opportunity for career advancement

Dynamic team environment

Flexible working arrangements

Qualifications

• 1-2+ years of sales or account management experience in the Internet, software, or e-commerce sectors.
• Experience with online marketplaces or SaaS platforms is desirable.
• Ideally a keen interest in the Beauty and Wellness industry.

Responsibilities

• Serve as a lead point of contact for merchants on account management activities.
• Support merchant onboarding and training.
• Analyze reports to increase monetized revenue from existing accounts.
• Ensure positive merchant experience through effective communication.

Skills

Excellent written and verbal communication

Presentation skills

Interpersonal skills

Customer service orientation

Ability to adapt in a fast-paced environment

Education

Bachelor's Degree

Job description

A innovative beauty marketplace is seeking an Account Manager in Cape Town to drive growth and assist merchants in maximizing their participation on the platform. Responsibilities include managing accounts, optimizing listings, analyzing revenue reports, and ensuring positive experiences for merchants. The ideal candidate has a Bachelor's degree and 1-2+ years of sales or account management in the tech or e-commerce sectors. This full-time position offers competitive compensation and hybrid working arrangements.