Group Training Facilitator

Procera; Durban; On-site; ZAR 300,000 - 600,000; Full time

Job summary

An established industry player is looking for a Group Training Facilitator to foster growth and collaboration. This role is perfect for dynamic individuals with a passion for training and development. You will lead engaging workshops and training interventions, ensuring a positive learning experience while adapting to a flexible 24/7 environment. Join a supportive team that values professional development and innovation, and help shape the learning journey of diverse groups. If you have a background in BPO or collections and possess exceptional communication skills, this opportunity is designed for you.

Benefits

Professional Development Opportunities

Collaborative Work Environment

Growth Opportunities

Qualifications

• Proven experience as a facilitator or trainer in a dynamic environment.
• Exceptional communication and organizational skills are essential.

Responsibilities

• Lead workshops and training sessions to enhance learning.
• Guide diverse groups through interactive and productive sessions.

Skills

Facilitation

Communication

Interpersonal Skills

Organizational Skills

Time Management

Problem Solving

Education

Relevant Certifications

Tools

Training Tools

Job description

Department

Group Knowledge Department

Position

Group Training Facilitator

Start Date

Fixed term:

Reports To

HR Executive and COE Executive

Purpose Of The Job

At Procera, we believe in fostering an environment of growth, collaboration, and innovation. We are seeking dynamic and engaging Facilitators to join our team. We would like to hear from professionals with International BPO and/or Domestic Collections experience.

Minimum Qualifications And Experience

1. Proven experience as a facilitator, trainer, or in a similar role.
2. Exceptional communication and interpersonal skills.
3. Strong organizational and time-management abilities.
4. Ability to handle diverse groups and complex situations with ease.
5. Proficiency in using relevant tools or technologies.
6. Additional qualifications or certifications relevant to the position.

Job Responsibilities

As a Facilitator at Procera, you will play a crucial role in guiding groups through interactive and productive sessions. Your primary responsibility will be to lead workshops, meetings, and training interventions that drive results and promote a positive learning experience. The ideal candidate should be flexible with operating in a 24/7 working environment.

Competencies Required

See “Minimum qualifications and experience”

Salary, Incentives & Commissions

Competitive salary. Opportunity to work in a collaborative and supportive environment. Professional development and growth opportunities.

Working Hours

To apply, please forward your CV and covering letter explaining how your aspirations, skills, and experience match the role requirements to: [e-mail]