Group Technology Officer (Automotive Industry) - Sandton

The Legends Agency; Sandton; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading automotive group is seeking a Chief Technology Officer (CTO) to spearhead digital innovation by integrating AI and optimizing systems. The role demands strategic leadership in tech vision, achieving enhanced customer experience in car sales and aftersales, while ensuring operational excellence. Applicants should possess a strong background in technology and retail, with 5 years of senior-level experience.

Qualifications

• 5+ years of senior-level tech leadership.
• Retail expertise and experience in digital transformation.

Responsibilities

• Define the tech vision and manage related budgets.
• Optimize user experience and lead capture tools.
• Implement AI tools for customer service and forecasting.

Skills

Strategic planning

Innovation

Systems implementation

Team leadership

Vendor management

CRM integration

AI integration

Digital platform ownership

Operational control

Excellent communication

Education

Bachelors degree in Computer Science, Data Science, IS, Business Technology, or related field

Job description

Business Overview:

A forward-thinking automotive group offering a digital-first experience in car sales, service, and aftersales. Their model integrates immersive online platforms and modern technology to reinvent the car-buying journey.

Minimum Qualification:

• Bachelors degree in Computer Science, Data Science, IS, Business Technology, or related field
• Retail expertise essential
• Experience in digital transformation with CRM, websites, and AI tools

Experience:

• 5+ years of senior-level tech leadership
• Proven IT strategy and execution across multiple brands

Key Skills:

• Strategic planning, innovation, and systems implementation
• Team leadership and vendor management
• CRM and AI integration (e.g., chatbots, predictive analytics)
• Digital platform and website ownership
• Retail tech experience with customer data insights
• Budget and operational control
• ROI-driven mindset and excellent communication

Reporting To:

Chief Operations Officer (COO)

Role Description:

The CTO leads digital innovation across the group, focusing on AI integration, CRM optimization, and enhancing the car buying and aftersales journey through advanced tech solutions.

Key Responsibilities:

• Technology Strategy & Innovation:
• Define the tech vision and manage related budgets
• Identify and adopt emerging technologies
• Technical Architecture & Infrastructure:
• Design scalable and secure systems
• Oversee CRM and website platforms
• Optimize user experience and lead capture tools
• CRM & Data Integration:
• Automate CRM workflows
• Build a real-time data ecosystem across departments
• Ensure cybersecurity and compliance
• AI-Driven Sales, Aftersales & CX:
• Implement AI tools for customer service, lead gen, and inventory
• Use predictive analytics for forecasting and pricing
• Team Leadership & Vendor Management:
• Work across departments to align tech with business needs
• Manage suppliers and external platforms
• Training & Adoption:
• Enable staff to utilize tech effectively
• Foster platform adoption and digital culture

*Salary - R75,000.00 - R100,000.00 (Based on skill, experience and in relation to your current package)

Desired Skills:

• Technology