Group Risk Consultant

MSA Outsourcing Solutions; Johannesburg; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading outsourcing firm in Johannesburg is seeking an experienced Group Risk Consultant. The role involves managing a portfolio of group risk clients and providing expert advisory services across various group insurance products. Candidates should have at least five years' experience in the insurance industry and strong skills in client management and business development. This position offers an opportunity to thrive in a dynamic environment, contributing to client satisfaction and retention.

Qualifications

• Minimum five years' experience in group risk broking or consultancy.
• Strong commercial awareness and understanding of insurance placement.
• In-depth knowledge of risk assessment methodologies.

Responsibilities

• Develop and maintain a portfolio of group risk clients.
• Manage client relationships for high retention rates.
• Proactively identify and secure new business opportunities.

Skills

Client management

Business development

Analytical skills

Communication skills

Problem-solving skills

Education

Degree in Risk Management, Finance, or Business Administration

Tools

Microsoft Office

CRM systems

Job description

Overview

MSA Outsourcing Solutions is seeking an experienced Group Risk Consultant with a proven background as a broker in group risk benefits, specialising in Group Critical Illness, Group Income Protection, and Group Life products. The ideal candidate will have demonstrable new business experience within the UK insurance industry and be adept at both client management and business development within group risk.

Responsibilities

• Develop and maintain a portfolio of group risk clients, providing expert advisory and consultancy services across Group Critical Illness, Group Income Protection, and Group Life (Death in Service) schemes
• Manage client relationships, ensuring high retention rates and the identification of opportunities to cross-sell and up-sell additional services
• Proactively identify and secure new business opportunities within the employee benefits and group risk market, including the preparation and delivery of tailored proposals to prospective clients
• Deliver comprehensive market analysis and benchmarking for clients to secure competitive and relevant insurance solutions
• Collaborate with insurers and underwriters to negotiate terms, secure quotations, and resolve policy queries
• Advise clients on scheme design, policy terms, product changes, and claims processes, ensuring they receive clear and accurate guidance
• Keep abreast of market trends, regulations, and product enhancements, and maintain up-to-date technical knowledge in group risk
• Engage with clients to build strong relationships and ensure their ongoing satisfaction with our risk management services
• Provide training and guidance to clients on risk awareness and mitigation strategies
• Prepare reports and documentation, ensuring compliance with relevant regulatory and internal governance requirements

Qualifications

• Proven experience as a Risk Consultant or in a similar role within the risk management or insurance industry
• Minimum five years' experience in group risk broking or consultancy within the insurance market
• Strong commercial awareness and understanding of insurance placement, policy coverage, underwriting criteria, and insurer protocols
• Excellent customer service, consulting, and communication skills (both written and verbal)
• Excellent communication and presentation skills, with the ability to convey complex information clearly
• In-depth knowledge of risk assessment methodologies and strategies
• Familiarity with regulatory frameworks and compliance related to risk management
• Strong analytical and problem-solving skills
• Familiarity with relevant industry qualifications (e.g., GR1, willingness to pursue further CII qualifications desirable)
• Ability to build and maintain client relationships effectively
• Strong organizational skills and attention to detail
• Relevant qualifications such as a degree in Risk Management, Finance, Business Administration, or related field
• Advanced knowledge of Microsoft Office applications and familiarity with CRM systems
• Professional certifications related to risk management (e.g., Certified Risk Management Professional) are highly regarded