Group IT Operations Manager

Communicate IT; Johannesburg; Hybrid; ZAR 900 000 - 960 000; Full time

Job summary

A leading IT organization in Johannesburg is seeking an experienced Group IT Operations Manager to oversee critical IT operations, manage cybersecurity risks, and lead impactful projects. The ideal candidate must have over 10 years of IT experience, managerial skills, and a proactive approach. This opportunity offers a competitive salary of R 900 000 - R 960 000 annually, with a focus on innovation and leadership in a hybrid work environment.

Qualifications

• Minimum 10 years in IT administration / networks with minimum 3 years in IT management.
• Advanced knowledge of server and network administration, hardware / software solutions.
• Ability to work under pressure and drive innovation in IT roles.

Responsibilities

• Oversee user helpdesk and ticketing systems to improve user satisfaction.
• Manage cybersecurity risks, policies, and compliance.
• Drive IT projects from scoping to implementation with a focus on business process automation.

Skills

IT administration / networks

Cybersecurity (firewalls, antivirus etc.)

Microsoft 365 Suite (Teams, OneDrive, SharePoint)

Strong managerial skills

Problem-solving skills

Proactive team-oriented mindset

Education

A / N Network Security or equivalent certifications

Microsoft certifications (e.g. MCITP / MS Certificate / Engineer)

Diploma in IT Systems Administration (NQF Level 4 / 5) or equivalent

Tools

SQL databases

SAP

Job description

Reference : CTI005670-LB-1

Overview

My client a forward-thinking organization is seeking an experienced Group IT Operations Manager to oversee and enhance IT systems and security across multiple companies. This role is perfect for a senior IT professional who thrives on solving complex challenges, leading teams and driving digital transformation. You’ll manage critical IT operations from user support to cybersecurity while spearheading projects that deliver measurable impact. With a focus on innovation and collaboration you’ll work in a hybrid environment balancing hands-on technical work with strategic leadership. This is an opportunity to grow your career, work with cutting-edge technologies and contribute to a company that values diversity, inclusion and excellence.

Duties & Responsibilities

• Overseeing user helpdesk and ticketing systems, improving user satisfaction
• Managing cybersecurity risks, policies and compliance (e.g. POPI Act)
• Administering servers, networks and databases for optimal performance
• Leading hardware and software maintenance, ensuring up-to-date systems
• Driving IT projects from scoping to implementation with a focus on business process automation
• Managing IT department operations including staff, vendors and budgets
• The role offers exposure to impactful projects such as optimizing VM environments and enhancing network uptime while working with a collaborative team under the Group CIO. The company fosters a culture of accountability, innovation and internal customer focus, providing a platform for you to grow as a leader in IT jobs and information technology jobs.

Skills & Experience

• Minimum 10 years in IT administration / networks with minimum 3 years in IT management
• Advanced knowledge of server and network administration, hardware / software solutions and cybersecurity (firewalls, antivirus etc.)
• Proficiency in Microsoft 365 Suite (Teams, OneDrive, SharePoint) and project management
• Experience with SQL databases and SAP is advantageous
• Strong managerial, problem-solving and communication skills
• A-player qualities: accountability, efficiency and a proactive team-oriented mindset
• Ability to work under pressure, multitask and drive innovation in IT roles

Qualifications

• Matric (required)
• A / N Network Security or equivalent certifications
• Microsoft certifications (e.g. MCITP / MS Certificate / Engineer)
• Diploma in IT Systems Administration (NQF Level 4 / 5) or equivalent

Contact

Contact LIZAN BUNNING on or quoting the Ref : CTI005670

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Package & Remuneration

R 900 000 - R 960 000 - Annually

Employment Type

Full-Time

Experience

Manager

Vacancy

1