Group Executive Operations Management

Airports Company South Africa; Kempton Park; On-site; ZAR 1,200,000 - 2,000,000; Full time

Job summary

An exciting opportunity exists at Corporate Office for a Group Executive Operations Manager at Airports Company South Africa. This role involves leading operational strategies to optimize airport performance across ACSA networks, ensuring compliance and customer satisfaction while driving continuous improvement and staff development. The ideal candidate will possess extensive management experience in the aviation industry, a relevant degree, and strong leadership skills.

Qualifications

• 10 years’ management experience in Airport Management/Operational/General Management is essential.
• 5 years’ Senior Management experience in related fields is required.
• Code B motor vehicle license necessary.

Responsibilities

• Lead and direct ACSA’s operational strategy while ensuring compliance and performance metrics.
• Develop and institutionalise best practices in project management across airport operations.
• Manage talent development processes aligned with company objectives.

Skills

Leadership

Communication

Business Acumen

Strategic Communication

Risk Management

Quality Management

Education

Bachelor's degree (NQF 8)

Master's degree (MBA)

Tools

MS Office

Job description

An exciting opportunity exists at Corporate Office for an experienced and skilled professional to fulfil the Group Executive Operations Manager position.

Group Executive Operations Manager will be required to Lead and direct ACSA’s operational strategy and take overall accountability for an integrated value chain to deliver on its mandate across a network of airports. Ultimately account for complaints, efficiencies, customer centric of Airport Operations across the ACSA networks, service standards, quality and license to operate.

Coordinate the provision of advisory support across ACSA through a National Centre of Excellence that will facilitate regulatory quality assurance, quality management systems, effective enterprise asset management, capital project planning and delivery.

Key Performance Output:

The successful candidate will be reporting to the Chief Executive Officer and will be responsible but not limited to the following:

• Translating business strategy into functional plans for airport operations.

• Review and re-alignment of practices, systems, structures and frameworks to the business intent and operating model.

• Remain up to date with macro and micro-economic conditions.

• Anticipate and plan for circumstances that may influence the development and implementation of functional plans.

• Lead the Operational planning process, the development of a framework and parameters for operational plan(s) to ensure approved objectives are achieved.

• Develop, monitor and report on key airport management performance indicators.

• Overall accountability for the provision of sustainable, customer centric, compliant and efficient airport operations that are aligned to the ACSA operating model, business strategy and mandate.

• Drive performance and continuous business improvement across the network of operations as per set metrics and performance standards.

• Drive the implementation and the maintenance of a Quality Management System across the organization.

• Direct account management strategies, account plans, and measurement of success aligned to the overall Commercial strategy, to contribute to commercial growth across airports.

• Drive centralized Capital Program Planning, Delivery and Governance.

• Develop and institutionalise EPM best practice to provide enterprise-wide visibility of projects, alignment of projects with business strategy, reduce project related business risk and implement projects efficiently.

• Direct the operationalisation and implementation of enterprise asset management and maintenance strategy across the network of airports, inclusive of all Facilities Management Services (soft and hard services) for the Group.

• Interpret business plan and develop operational, capex and labour budgets for the area of responsibility (Function)

• Direct operational, labour and capex requirements within the function for efficient delivery of operational targets and submit recommendations to the Chief Executive/Board.

• Effectively manage the Function and its objectives in line Confidential with approved budgets (operational, capex and labour).

• Provide timely and accurate reports in accordance with business, governance and statutory requirements.

• Ensure that organisational workforce planning is conducted to ensure function is suitably staffed to meet strategic functional objectives.

• Implement and manage people development processes such as performance management, succession planning and talent management to meet functional performance standards.

Technical Skills and Experience:

The following skills and experience or the equivalent of such will be required:

• Bachelor’s degree (4 years - 480 credits) (NQF 8) is essential.

• Master’s degree (MBA) is advantageous.

• 10 years’ management experience in Airport Management/ Operational/ General Management is essential.

• 5 years’ Senior Management experience in Airport Management/ Operational/ General Management is essential.

• Code B motor vehicle license.

• MS Office intermediate is essential.

Competencies

• Relationship Building

• Networking • Leadership

• Communication

• Business Acumen

• Conceptual Thinking

• Influencing • Persuasive

• Decisive • Results Orientated

• National development plan

• Governance and Compliance to National and International ISO Standards

• Aviation Compliance Standards

• King IV

• Public speaking

• Knowledge of Local and Global Aviation Industry

• Business Management

• Strategic Communication

• Risk Management

• Environmental management

• Quality management

• Legal/Contracts management