Ground Operations Lead - Polokwane

Placements24; Polokwane; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Placements24 is seeking a Ground Operations Supervisor for our client at Polokwane International Airport. You will oversee all ground handling activities, coordinate ramp services, baggage handling, passenger services, and aircraft servicing to ensure safe and timely turnarounds.

You will lead a diverse team, train staff, monitor operations, and liaise with flight crews, ATC, and other stakeholders while upholding safety and regulatory requirements.

Qualifications

• 3+ years supervisory experience in aviation ground operations.
• Thorough understanding of ground handling procedures, safety protocols, and regulations.
• Experience managing diverse teams and fostering a positive work environment.
• Strong leadership, communication, and organizational skills.
• Ability to work under pressure and make quick, sound decisions.
• Proficiency in ground operations software and systems.
• Knowledge of local airport procedures and regulations.
• Valid driver’s license and ability to obtain airport security pass.
• A related aviation qualification is an advantage.

Responsibilities

• Supervise daily activities of the ground operations team to ensure efficient aircraft turnaround.
• Coordinate baggage loading/unloading, passenger boarding, marshalling, and catering services.
• Ensure adherence to safety procedures and aviation regulations.
• Monitor flight schedules and adapt resources to meet demand.
• Train, mentor, and evaluate ground handling staff for safety and service excellence.
• Manage equipment and resources, ensuring maintenance and availability.
• Liaise with flight crews, ATC, and airport stakeholders.
• Respond to irregular operations to minimize impact.
• Maintain accurate operational records and reports.

Skills

Leadership

Communication

Organizational skills

Decision making under pressure

Problem solving

Team management

Education

Aviation management qualification

Tools

Ground ops software

Job description

Placements24 is seeking a Ground Operations Supervisor for our client at Polokwane International Airport. You will oversee all ground handling activities, coordinate ramp services, baggage handling, passenger services, and aircraft servicing to ensure safe and timely turnarounds.

You will lead a diverse team, train staff, monitor operations, and liaise with flight crews, ATC, and other stakeholders while upholding safety and regulatory requirements.