Greek speaking Gaming Support Agent job – Competitive salary + benefits – Johannesburg, South Africa

Language Recruiters; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A dynamic iGaming company in Johannesburg is seeking a Greek-speaking Gaming Support Agent. In this role, you will provide exceptional support to Greek-speaking gamers, assist with technical issues, and gather feedback to improve gaming experiences. Ideal candidates should be fluent in Greek and have a passion for gaming. This position requires a commitment to customer support and a willingness to work in shifts.

Qualifications

• Fluency in Greek, both written and spoken.
• A passion for gaming and familiarity with gaming platforms.
• Strong problem-solving skills and a commitment to customer support.

Responsibilities

• Provide exceptional customer support to Greek-speaking gamers.
• Assist players with technical issues and troubleshoot problems.
• Gather player feedback to enhance products and services.

Skills

Fluency in Greek

Passion for gaming

Strong problem-solving skills

Comfort with technology

Team-oriented attitude

Job description

Are you a Greek-speaking gaming enthusiast passionate about iGaming? We are seeking a Greek-speaking Gaming Support Agent to join a leading iGaming company based in Johannesburg, South Africa. Become part of a dynamic team where gaming never stops and help create exceptional gaming experiences.

Your key responsibilities as the Greek-speaking Gaming Support Agent in Johannesburg include:

1. Providing exceptional customer support to Greek-speaking gamers, addressing inquiries, and ensuring a seamless gaming experience.
2. Assisting players with technical issues, guiding troubleshooting, and resolving gaming-related problems.
3. Learning and mastering our gaming platforms, features, and offerings to become a gaming expert.
4. Gathering player feedback to help improve our products and services.
5. Engaging with the gaming community to foster camaraderie and a vibrant environment.
6. Collaborating with team members to ensure the best gaming experience for players.

Requirements for this role include:

• Fluency in Greek, both written and spoken.
• A passion for gaming and familiarity with gaming platforms and terminology.
• Strong problem-solving skills and a commitment to excellent customer support.
• Comfort with technology and quick learning of new gaming systems.
• A team-oriented attitude and positive energy.
• Willingness to work in shifts to provide 24/7 support.