Greek speaking Customer Service Representative job – Highly competitive salary – Cape Town, Sou[...]

Language Recruiters; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading recruitment agency in Cape Town is seeking a Greek speaking Customer Service Representative to assist passengers with travel-related queries. The role involves working in a multicultural environment and requires advanced Greek language skills, excellent customer service abilities, and the flexibility to work shifts. This is a fantastic opportunity to join a prestigious airline brand and broaden your horizons in South Africa.

Qualifications

• Native/Advanced level in Greek language: Verbal & Written skills essential.
• Flexibility to work shifts. Weekends may apply.
• Excellent customer service skills essential.

Responsibilities

• Assist passengers with travel-related queries in Greek & English.
• Work on airline reservations systems & handle multimedia channels.
• Meet specific key performance indicators in customer service.

Job description

Overview

We have an exciting career opportunity for a Greek speaking Customer Service Representative to join a prestigious airline brand in Cape Town, South Africa. This vital position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems. This is an amazing job opportunity for a Greek speaker looking to broaden their horizons, work for an exciting company and fall in love with South Africa. Join this multi-cultural work environment with colleagues from all over the world today!

Responsibilities

• Assist passengers with pre & post flight departure travel-related queries in customer relations department in Greek & English languages
• Work on renowned airline reservations systems & handle outbound voice calls, written correspondence & other multimedia channels daily
• Fully paid product and systems training provided
• Daily interactions with international passengers with queries and compliments
• Required to meet specific key performance indicators and meet expected client service levels

Qualifications

• Native/Advanced level in Greek language: Verbal & Written skills essential
• Permanent residence permit or South African ID holders only
• Flexibility to work shifts. Weekends may apply
• Excellent customer service skills essential. Experience in call centre or travel & tourism industry preferred
• Excellent Computer literacy & technical skills
• Knowledge & experience on MS Office products & able to work on Windows-based operating systems. Previous experience on travel reservations systems is beneficial
• Own transport
• No criminal record

If you meet the above requirements for this Greek speaking Customer Service Representative job in Cape Town, South Africa, we would like to hear from you! Please send your CV through to [e-mail] today!

If you wish to view additional Greek Language jobs in Cape Town, South Africa, please click through to our job section.

Tagged as: Cape Town, Cape Town jobs, Cape Town. South Africa, Greek, Greek Jobs, South Africa