Supervisor GFPS

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.

About Trend Micro

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response.

With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world.

Overview

The Regional Account Manager SADC & IOI (RAM) will focus on proactively building new clients and growing assigned territories by working closely with our Technical, Channel Partner, and Marketing teams to formulate selling strategies and campaigns - to build trusted relationships with customers and their senior representatives. The Regional Account Manager is accountable for achieving and overachieving your sales target to contribute to the sales performance of your region.

Primary Responsibilities

1. Identify and pro-actively target prospects and existing clients to drive the adoption of Trend Micro technologies and services.
2. Increase market share in the defined territory objectives of accounts and develop market strategies for each product and service.
3. Knowledge of assigned territory, connect with CIO/CISO to create and grow opportunities.
4. Work with relevant stakeholders (Pre-Sales, Marketing, and Sales Head) to take the right value proposition to Channel CEO and associated sales and technical teams.
5. Attain revenue goals per quarter allocation in line with BU goals.
6. Develop relationships with our ecosystem of alliances or technology partners (AWS / Microsoft / VMware / Google).
7. Knowledge of security frameworks like Zero Trust, SASE, UEBA, XDR and Security Platforms like SIEM and SOAR can be an added advantage.
8. Document and maintain all account information in Salesforce to facilitate opportunity management, accurate revenue forecasting, and account planning.
9. Communicate relevant information to stakeholders to facilitate decision making.
10. Build and maintain client contacts and relationships by understanding client's business and requirements.
11. Consult customers on cybersecurity initiatives and drive constant engagement from demos till post-implementation support.
12. Lead and support any client meetings/calls.
13. Hold and participate in account review meetings to discuss claims customer experience, service performance, client feedback, and possible future opportunities for CVP.

Secondary Responsibilities

1. Exposure to both End Customer Environments and Channels.
2. Selling value to CIO, and complex multiple customer scenarios showcasing technical and sales expertise.

Experience

Minimum 6 years of relevant Sales Experience and preferably a few years in the Security Industry. Account Management certification such as SPIN or TAS would be highly regarded.

Sales Based Certifications:

Security Certification.

Trend Micro strives to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy. We embrace change, empower people, and encourage innovation.