Graduate Mechanical Engineer (Applications Engineer)

Curiska (Pty) Ltd; Johannesburg; On-site; USD 20,000 - 30,000; Full time

Job summary

A dynamic technical support role awaits a graduate in Mechanical Engineering at a leading design firm. This position involves providing expert assistance and training in CATIA and other advanced 3D Design Software, building client relationships, and ensuring seamless software integration. The ideal candidate will have a strong foundation in engineering principles, excellent communication skills, and a passion for client success. Join us and elevate your career in a collaborative environment focused on innovation and customer satisfaction.

Qualifications

• Graduate in Mechanical Engineering or similar field.
• Background in 3D Design Software (CATIA, Fusion 360, etc.).
• Strong communication and client relationship skills.

Responsibilities

• Provide technical support and training on 3D Design Software.
• Build relationships with clients to understand their needs.
• Collaborate with sales and marketing teams for cohesive client communication.

Skills

Technical Support

Communication

Client Relationship Management

PLM Principles

Education

B.Eng.

BSc

BTEC National Diploma

Tools

CATIA

Fusion 360

Solidworks

Inventor

CREO

Job description

Qualifications : B.Eng., BSc, or BTEC (National Diploma) in Mechanical Engineering or associated discipline.

Experience : Graduate

Duties & Responsibilities

• Providing high-quality technical support to clients on queries related to CATIA or other similar 3D Design Software (Fusion 360, Solidworks, Inventor, CREO or similar) via phone, email, or one-on-one support sessions.
• Building trust and developing strong relationships with clients by demonstrating a clear understanding of their business, processes, and requirements.
• Conducting training sessions for customers on the use of CATIA or other similar 3D Design Software (Fusion 360, Solidworks, Inventor, CREO or similar
• Communicating effectively both internally and externally in a proactive manner.
• Working with sales, operations, and marketing teams to provide consistent and cohesive information to prospects and customers about our products and services.
• Provide technical guidance and support to clients throughout the integration and implementation
• Collaborate with the sales team to contribute to the enhancement and innovation 3d design software
• Should have a good understanding of the principles of PLM
• Must be well presented, articulate, able to identify client requirements, recommend and describe appropriate solutions within our software portfolios, and be comfortable liaising with client representatives at all levels.