Graduate HR Operations Associate

EdUpStairs; Johannesburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

PwC is seeking an HC Operations Associate to join the Graduates Team in Johannesburg. The role focuses on end-to-end administrative support for SAICA and other learnership opportunities, maintaining compliant applicant profiles, and coordinating recruitment activities.

You will engage with students, coordinate interviews, and manage training contract administration while upholding data integrity and process controls.

Qualifications

• Diploma or degree in Human Resources, Business Administration or a related field.
• Previous experience in recruitment administration, graduate recruitment, HR operations or a similar administrative role is advantageous.
• Experience working with applicant tracking systems, HR systems, databases or workflow tools is advantageous.
• Proficiency in Microsoft Office, particularly Outlook, Excel, Word and Teams.
• Strong data-capturing, record-management and reconciliation capability.
• Ability to communicate professionally with students, candidates and internal stakeholders.
• Understanding of recruitment, learnership or training contract administration is advantageous.
• Experience with Neptune, MIE or similar platforms is advantageous.

Responsibilities

• Screen applications in Neptune for SAICA learnership placement opportunities with PwC.
• Progress applications accurately through the relevant stages in Neptune.
• Request outstanding information and follow up with applicants as required.
• Ensure applicant profiles remain QMSE compliant and supporting documents are recorded.
• Maintain accurate and up-to-date application information.
• Send interview booking invitations and related applicant communication.
• Coordinate campus interviews, scheduling and administration.
• Process interview permission requests and other interview-related administration.
• Liaise with students in a clear, professional and service-focused manner.
• Submit training contract approvals to the Graduate Recruitment Partner.
• Submit approved training contract requests for drafting and monitor progress.
• Process XLOS contract requests accurately and within timelines.
• Liaise with Talent Acquisition regarding offers and outcomes.
• Process academic article applications and maintain records.
• Reconcile intake information between trackers and Neptune.
• Identify and resolve missing or inconsistent information across systems.
• Ensure profiles, approvals and documents meet quality standards.
• Participate in background-check projects and follow-up actions.
• Maintain organised, auditable records for the intake year.
• Handle graduate administration requests and respond to queries promptly.
• Provide progress updates and elevate risks or delays to stakeholders.
• Support bulk activities, process improvements and special projects.

Job description

PwC is seeking an HC Operations Associate to join the Graduates Team in Johannesburg. The role focuses on end-to-end administrative support for SAICA and other learnership opportunities, maintaining compliant applicant profiles, and coordinating recruitment activities.

You will engage with students, coordinate interviews, and manage training contract administration while upholding data integrity and process controls.