Graduate Expert Engagement Partner - 2-year FTC (KZN)

Haleon; Gqeberha; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading consumer health company based in Gqeberha is seeking a Graduate Expert Engagement Partner. This entry-level role is aimed at newly qualified Oral Hygienists or Dental Therapists to educate dental professionals on Haleon's oral health brands. The position offers comprehensive training, mentorship, and a chance to build foundational leadership skills in healthcare engagement. A competitive salary and benefits are included.

Benefits

Competitive base salary

Annual bonus linked to performance

Health and wellbeing programmes

Qualifications

• Ability to take initiative and be proactive.
• Strong ownership and willingness to go beyond.
• Commercial acumen and business partnering knowledge.

Responsibilities

• Conduct informative detailing sessions with HCPs.
• Engage HCPs through various channels.
• Support HCPs in accessing digital tools.

Skills

Excellent communication skills

Interpersonal skills

Creative thinking

Proactivity

Team spirit

Education

Bachelor's Degree in Oral Hygiene or Dental Therapy

BSc in health science (preferred)

Tools

CRM tools (e.g., Veeva)

Job description

Overview

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

Role

Educate and Engage with Oral Health Expert

Our commitment to you is to provide a strong beginning to your career. While you are helping people with better health and wellness, you will be gaining valuable work experience in a top multi-national company and building foundational leadership and business skills. At the end of this 24-month programme you will have a strong career foundation to build a remarkable career.

We are currently looking for a driven Graduate Expert Engagement Partner. This role is designed for newly qualified Oral Hygienists or Dental Therapists who are passionate about oral health and eager to drive impact beyond the clinic. No prior experience in sales or detailing is required — we provide comprehensive training, mentorship, and support to help you thrive in healthcare engagement.

As a Graduate Expert Engagement Partner, you’ll be at the forefront of driving awareness, education, and recommendation of Haleon’s leading oral health brands among dental healthcare professionals. Through face-to-face and digital engagement, you’ll help experts understand the therapeutic value of our products and support their patient communication efforts. This role is pivotal to executing Haleon’s Omnichannel Expert Engagement Strategy and directly contributes to key strategic KPIs, including Average Weekly Recommendation (AwR), Brand Recommended Most Often (BRMO), and Share of Recommendations (SoR).

What will your individual contribution at Haleon be?

• Conduct informative detailing sessions with HCPs, presenting Haleon’s oral health brands, clinical data, and unique benefits.
• Recruit HCPs to Haleon’s digital platforms to enable value-added services (e.g., e-consent, HHP registration).
• Engage HCPs through multiple channels including face-to-face visits, remote calls, webinars, and Veeva CRM emails.
• Learn to use data and insights to tailor engagement strategies to HCP preferences.
• Support HCPs in accessing digital tools and resources for patient education and communication.
• Encourage participation in Haleon’s Continuous Medical Education (CME) modules.
• Build strong relationships with HCPs through meaningful interactions and understanding of their needs.
• Distribute medical samples effectively to support patient trials and product conversion.
• Track and contribute to expert KPIs such as AWR, BRMO, and SoR.
• Provide feedback on competitor activity and market trends.
• Assist in organizing educational events such as lunch-and-learns and conferences.
• Uphold Haleon’s values and compliance standards in all interactions.
• Maintain accurate sample distribution records in line with cycle plans and strategy.

Benefits

To recognise your dedication, energy and effort, benefits include:

• A competitive base salary.
• An annual bonus linked to performance.
• Employee recognition through our global scheme which rewards exceptional achievements.
• On-the-job experience and formal and informal training and development, delivered through a mixture of coaching, mentoring and formal training programmes.
• Health and wellbeing programmes to take care of your physical and mental health.

Requirements and Attributes

We’re the people changing the future of everyday health. So you will be someone who has:

• The ability to be proactive and to take initiative.
• A strong sense of ownership and a willingness to go over and beyond.
• Excellent communication and interpersonal skills.
• Commercial acumen and business partnering.
• A passion for Marketing.
• Team spirit and collaborative working.
• Decision making and problem solving.
• Strong facilitation skills.
• Creative and independent thinking.

To enable you to perform in this future talent opportunity:

Education required:

• Bachelor’s Degree in Oral Hygiene or Dental Therapy, Biology, Biochemistry or similar.
• Strong interest in healthcare engagement and patient advocacy.

Preferred (but not required):

• BSC in health science
• Registered with the HPCSA
• Exposure to healthcare environments or patient education.
• Familiarity with digital tools and communication platforms.

Skills & Attributes:

• Excellent communication and interpersonal skills.
• Willingness to learn and adapt to a dynamic field environment.
• Basic digital literacy and openness to using CRM tools (e.g., Veeva).
• Strong organizational and time management abilities.
• Commitment to ethical standards and compliance.

Academic requirements: Good academic transcripts are essential; we will not consider anyone below 60%. Please provide your transcripts together with your CV when applying.

Language required:

• Written and spoken fluency in English.

Other requirements:

• 0-1 year Marketing experience.

How to Apply

• Attach CV.
• Attach Transcripts.

diversity, equity and inclusion

Diversity and inclusion statements follow. At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Please save a copy of the job description for reference after the advert closes. Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, or any other protected class.

Accommodation Requests: If you require reasonable accommodations or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know with a description of specific accommodations you are requesting. We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information confidentially.