Goods Receiving Supervisor(Internal Applications Only - Dobsonville)

Cashbuild Limited; Soweto; On-site; ZAR 167,000 - 257,000; Full time

Job summary

Cashbuild Limited is seeking a Goods Receiving Supervisor for the Dobsonville area. The role involves receiving and returning stock, updating vouchers in the system, and ensuring stock is ready for merchandising on the shop floor.

The ideal candidate will have Grade 12 plus related experience, strong numeracy, and excellent customer service skills. The position requires computer literacy and availability for shifts and weekends to support store operations.

Qualifications

• Grade 12 with 1 year related experience or 2 years related experience.
• Ability to communicate in English and preferably the dominant local language.
• Above average numeric skills.
• Proven ability to provide exceptional customer service.
• Proven ability to work under pressure.
• Must be computer literate.
• Must be able to work shifts and weekends.

Responsibilities

• Receive / IBT stock and ensure correct identification against invoices and purchase orders.
• Balance stock received with supplier documents and record on IT system.
• Label stock with appropriate SKUs and ensure pricing adherence.
• Handle supplier claims and corrections with proper documentation and approvals.
• Maintain security by following receiving procedures and locking protocols.
• Keep the GRS office tidy and ensure stock is ready for merchandising.
• Provide excellent customer service and assist with supplier queries.
• Adhere to OHSA safety requirements and cash handling policies.

Skills

English communication

Numeric skills

Customer service

Under pressure

Computer literacy

Shift work

Teamwork

Education

Grade 12

Tools

Warehouse/WMS system

Job description

Goods Receiving Supervisor(Internal Applications Only - Dobsonville)

Job Openings Goods Receiving Supervisor(Internal Applications Only - Dobsonville)

About the job Goods Receiving Supervisor(Internal Applications Only - Dobsonville)

Description:

To receive / return stock to and from Suppliers and / or other Stores. Updating of the goods receiving vouchers onto the system and labelling of the stock. Ensure stock received is despatched to the floor for merchandising.

Requirements:

• Grade 12 plus 1(one) year related experience or minimum of 2 (two) years related experience
• Ability to communicate in English and preferably the dominant language spoken in geographical area
• Above average numeric skills
• Proven ability to provide exceptional Customer service
• Proven ability to work under pressure
• Must be computer literate
• Must be able to work shifts and weekends

Key Performance Area:

Receive / IBT Stock

• Ensure always a 2nd designated Cashbuild Employee present with receiving and / or dispatching of stock
• Receive stock from Suppliers, correctly identify goods and physically balance to the Suppliers Invoice / Delivery Note and Cashbuild’s purchase order.
• Complete proof of delivery note and hand to Supplier with required stamps.
• Capture correctly on the IT system within prescribed time limits.
• Ensure all invoices with discrepancies have been amended, endorsed, and signed off by the Supplier’s representative as well as registration number of truck entered onto invoice.
• Ensure all inter branch transfers (IBT’S) IN and OUT are processed within the set time period and that there are no discrepancies, and all relevant documentation is filed.

Stock Distribution

• Stock received must be cleared from the GRS office and merchandised within prescribed time limits of receiving the stock

Stock Labelling and Pricing

• Ensure all stock received without the SKU printed on the packaging is labelled with the appropriate SKU on the back of the product.
• Ensure that items with printed SKU's are correct and rectify any errors noted.
• Adherence to Cashbuild pricing policy
• Pending price changes to be actioned as per the Cashbuild Way

Supplier Claims and Corrections

• Ensure that all claims are validated with the Suppliers pick up slips or credit notes attached to the adjustment vouchers and authorised by the Store Manager.
• Ensure any corrections done have the required documentation attached and authorised by the Store Manager
• Supplier claims should not be raised unless stock is to be collected immediately.

Security Awareness

• Receiving gate not to be left unattended when opened
• Receiving stamp and Purchase Order delivery book must be locked in a lockable cupboard or drawer
• The GRS office door must always be locked when the GRS office is not in use
• Ensure the supplier truck crews do not loiter around the Store but remain at their trucks.

Ready for Business

• Ensure the GRS office is kept clean and tidy at all times
• Receiving area to be cleared of excess and damaged stock except for stock that needs to be returned to the Supplier
• Adhere to all Ready for Business and beyond my control processes

Customer Service

• Adhere to the Cashbuild dress code at all times
• Name badge to be displayed and visible at all times
• Assist with Supplier queries
• Provide exceptional Customer service to any Customer the GRS may deal with.

Safety OHSA Requirements

• Ensure the first aid box is only accessed by the authorised first aid person or Store Manager
• Ensure safety (OHASA) compliance within area of responsibility
• Report any concerns to the Store Manager.

Values:

Integrity

• Complying with generally accepted standards in activities related to the position.
• creates realistic expectations.
• is sincere.
• handles sensitive information carefully.
• shows awareness of values, indicates when boundaries are crossed.

Accuracy

• Effectively handling detailed information and being consistently attentive to details.
• Works in an orderly fashion.
• Ensures that matters are handled in an orderly and accurate manner from start to finish.
• Prevents mistakes.
• Invests energy in checking his/her work for mistakes.

Client focus

• Identifying and actively responding to clients' wishes and needs.
• Deals with clients in a friendly manner.
• Shows involvement in the client's problem.
• Makes clients feel welcome.
• Approaches the client's question with a can-do mentality
• Being aware of one's own strengths and weaknesses: consciously working on personal development.
• Is focused on self-broadening and/or gaining more in-depth knowledge.
• Follows relevant training programmes and/or looks for opportunities to gain experience.
• Seeks and uses opportunities for personal development.