Goods Receiving Supervisor(External Applications Only)

Description

About the job: Goods Receiving Supervisor (External Applications Only)

To receive/return stock from/to Suppliers and/or other Stores. Updating of goods receiving vouchers onto the system and labeling of stock. Ensure stock received is dispatched to the floor for merchandising.

Requirements

• Grade 12 plus 1 year of related experience or a minimum of 2 years of related experience
• Ability to communicate in English and preferably the dominant language spoken in the geographical area
• Above average numeric skills
• Proven ability to provide exceptional customer service
• Proven ability to work under pressure
• Must be computer literate
• Must be able to work shifts and weekends

Receive / IBT Stock

• Ensure always a second designated Cashbuild employee is present during receiving and/or dispatching of stock
• Receive stock from suppliers, correctly identify goods, and physically balance to the supplier’s invoice/delivery note and Cashbuild’s purchase order
• Complete proof of delivery note and hand to supplier with required stamps
• Capture correctly on the IT system within prescribed time limits
• Ensure all invoices with discrepancies have been amended, endorsed, and signed off by the supplier’s representative, including registration number of truck on the invoice
• Ensure all inter-branch transfers (IBTs) in and out are processed within set timeframes with no discrepancies, and all relevant documentation is filed

Stock Distribution

• Stock received must be cleared from the GRS office and merchandised within prescribed time limits of receiving the stock

Stock Labeling and Pricing

• Ensure all stock received without the SKU printed on the packaging is labeled with the appropriate SKU on the back of the product
• Ensure that items with printed SKUs are correct and rectify any errors
• Adhere to Cashbuild pricing policy
• Pending price changes to be actioned as per the Cashbuild Way

Supplier Claims and Corrections

• Ensure all claims are validated with the supplier’s pickup slips or credit notes attached to adjustment vouchers and authorized by the Store Manager
• Ensure any corrections done have the required documentation attached and authorized by the Store Manager
• Supplier claims should not be raised unless stock is to be collected immediately

Security Awareness

• Receiving gate not to be left unattended when opened
• Receiving stamp and purchase order delivery book must be locked in a lockable cupboard or drawer
• The GRS office door must always be locked when not in use
• Ensure supplier truck crews do not loiter around the store but remain at their trucks

Ready for Business

• Ensure the GRS office is kept clean and tidy at all times
• Receiving area to be cleared of excess and damaged stock, except for stock that needs to be returned to the supplier
• Adhere to all 'Ready for Business' and 'Beyond My Control' processes

Customer Service

• Adhere to the Cashbuild dress code at all times
• Name badge to be displayed and visible at all times
• Assist with supplier queries
• Provide exceptional customer service to any customer the GRS may deal with

Safety and OHSA Requirements

• Ensure the first aid box is only accessed by the authorized first aid person or Store Manager
• Ensure safety (OHASA) compliance within the area of responsibility
• Report any concerns to the Store Manager

Competencies

Drive for results

• Achieves set targets and completes work accurately and to the required standard
• Delivers best practice quality/standards as established in the company
• Makes an effort to follow through on commitments

Solve Problems

• Identifies problems and seeks root cause
• Resolves problems and escalates issues accordingly, using relevant information available in own department and operational environment

Make Decisions

• Makes decisions within the framework of company policies and within set timelines
• Considers consequences of decisions made in the area of responsibility
• Implements decisions in line with policies and processes

Plan

• Plans within operational and departmental policies and procedures

Handle Pressure

• Handles pressure well and maintains consistent responses regardless of workload or time pressures

Communicate

• Demonstrates courtesy and effectiveness in daily communication in line with company values
• Shares relevant information with appropriate stakeholders