Goods Receiving Supervisor (External Applications Only)

Cashbuild; East London; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is seeking a Goods Receiving Supervisor to manage stock intake and distribution. This role requires strong communication skills and the ability to work under pressure while providing exceptional customer service. The ideal candidate will ensure accurate stock management and adherence to safety protocols. Join a dynamic team where your contributions will directly impact operational efficiency and customer satisfaction. If you are detail-oriented and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Grade 12 qualification with 1 year related experience or 2 years experience.
• Must be able to communicate effectively in English.

Responsibilities

• Receive and dispatch stock accurately and efficiently.
• Ensure all stock is labelled and priced correctly.
• Provide exceptional customer service during stock handling.

Skills

Communication Skills

Numeric Skills

Customer Service

Computer Literacy

Ability to Work Under Pressure

Education

Grade 12

1-2 years related experience

Job description

Description

About the job: Goods Receiving Supervisor (External Applications Only)

To receive/return stock to and from Suppliers and/or other Stores. Updating of the goods receiving vouchers onto the system and labelling of the stock. Ensure stock received is dispatched to the floor for merchandising.

Requirements

• Grade 12 plus 1 year related experience or minimum of 2 years related experience
• Ability to communicate in English and preferably the dominant language spoken in the geographical area
• Above average numeric skills
• Proven ability to provide exceptional Customer service
• Proven ability to work under pressure
• Must be computer literate
• Must be able to work shifts and weekends

Receive / IBT Stock

• Ensure always a 2nd designated Cashbuild Employee present with receiving and/or dispatching of stock
• Receive stock from Suppliers, correctly identify goods and physically balance to the Suppliers Invoice/Delivery Note and Cashbuild’s purchase order.
• Complete proof of delivery note and hand to Supplier with required stamps.
• Capture correctly on the IT system within prescribed time limits.
• Ensure all invoices with discrepancies have been amended, endorsed, and signed off by the Supplier’s representative as well as registration number of truck entered onto invoice.
• Ensure all inter-branch transfers (IBTs) IN and OUT are processed within the set time period and that there are no discrepancies, and all relevant documentation is filed.

Stock Distribution

• Stock received must be cleared from the GRS office and merchandised within prescribed time limits of receiving the stock

Stock Labelling and Pricing

• Ensure all stock received without the SKU printed on the packaging is labelled with the appropriate SKU on the back of the product.
• Ensure that items with printed SKU's are correct and rectify any errors noted.
• Adherence to Cashbuild pricing policy
• Pending price changes to be actioned as per the Cashbuild Way

Supplier Claims and Corrections

• Ensure that all claims are validated with the Suppliers' pick-up slips or credit notes attached to the adjustment vouchers and authorised by the Store Manager.
• Ensure any corrections done have the required documentation attached and authorised by the Store Manager
• Supplier claims should not be raised unless stock is to be collected immediately.

Security Awareness

• Receiving gate not to be left unattended when opened
• Receiving stamp and Purchase Order delivery book must be locked in a lockable cupboard or drawer
• The GRS office door must always be locked when the GRS office is not in use
• Ensure the supplier truck crews do not loiter around the Store but remain at their trucks.

Ready for Business

• Ensure the GRS office is kept clean and tidy at all times
• Receiving area to be cleared of excess and damaged stock except for stock that needs to be returned to the Supplier
• Adhere to all Ready for Business and beyond my control processes

Customer Service

• Adhere to the Cashbuild dress code at all times
• Name badge to be displayed and visible at all times
• Assist with Supplier queries
• Provide exceptional Customer service to any Customer the GRS may deal with.

Safety OHSA Requirements

• Ensure the first aid box is only accessed by the authorised first aid person or Store Manager
• Ensure safety (OHASA) compliance within area of responsibility
• Report any concerns to the Store Manager.

Competencies

Description

Drive for results

• Achieves set targets and completes work accurately and at the required standard
• Delivers best practice quality/standards as established in the company
• Makes an effort to follow through on commitments

Solve Problems

• Identifies problems and seeks root cause
• Resolves problems and escalates issues accordingly using relevant information available in own department and operational work environment to resolve problems

Make Decisions

• Makes decisions within framework of company policies and within set timelines
• Makes decisions giving due consideration to consequences of the decision made in area of responsibility
• Implements decisions made in line with agreed processes and policies

Plan

• Plans within framework of operationally/department policies and procedures

Handle Pressure

• Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures

Communicate

• Demonstrates courtesy and effectiveness when dealing with others in day-to-day communication in line with company values
• Ensures relevant information is shared with appropriate stakeholders