Goods Receiving Supervisor(External Applications Only)

Cashbuild; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in the retail sector is looking for a Goods Receiving Supervisor to manage stock receipt and distribution. The role involves ensuring accurate stock handling, exceptional customer service, and compliance with safety standards. Ideal candidates will have a Grade 12 education and relevant experience, along with strong communication and numeric skills.

Qualifications

• Grade 12 plus 1 year related experience or minimum of 2 years related experience.
• Must be able to work shifts and weekends.
• Ability to communicate in English and preferably the dominant language spoken in the geographical area.

Responsibilities

• Receive stock from Suppliers and ensure it is dispatched to the floor for merchandising.
• Capture stock on the IT system within prescribed time limits.
• Provide exceptional customer service.

Skills

Communication

Customer service

Numeric skills

Computer literacy

Ability to work under pressure

Education

Grade 12

1-2 years related experience

Job description

About the job

Goods Receiving Supervisor (External Applications Only)

To receive/return stock to and from Suppliers and/or other Stores. Updating of the goods receiving vouchers onto the system and labelling of the stock. Ensure stock received is dispatched to the floor for merchandising.

Requirements

• Grade 12 plus 1 year related experience or minimum of 2 years related experience
• Ability to communicate in English and preferably the dominant language spoken in the geographical area
• Above average numeric skills
• Proven ability to provide exceptional Customer service
• Proven ability to work under pressure
• Must be computer literate
• Must be able to work shifts and weekends

Key Performance Areas

Receive / IBT Stock

• Ensure always a second designated Cashbuild Employee present with receiving and/or dispatching of stock
• Receive stock from Suppliers, correctly identify goods and physically balance to the Suppliers Invoice/Delivery Note and Cashbuild's purchase order
• Complete proof of delivery note and hand to Supplier with required stamps
• Capture correctly on the IT system within prescribed time limits
• Ensure all invoices with discrepancies have been amended, endorsed, and signed off by the Supplier's representative as well as registration number of truck entered onto invoice
• Ensure all inter-branch transfers (IBTs) IN and OUT are processed within the set time period and that there are no discrepancies, and all relevant documentation is filed

Stock Distribution

• Stock received must be cleared from the GRS office and merchandised within prescribed time limits of receiving the stock

Stock Labelling and Pricing

• Ensure all stock received without the SKU printed on the packaging is labelled with the appropriate SKU on the back of the product
• Ensure that items with printed SKUs are correct and rectify any errors noted
• Adherence to Cashbuild pricing policy
• Pending price changes to be actioned as per the Cashbuild Way

Supplier Claims and Corrections

• Ensure that all claims are validated with the Supplier's pickup slips or credit notes attached to the adjustment vouchers and authorised by the Store Manager
• Ensure any corrections done have the required documentation attached and authorised by the Store Manager
• Supplier claims should not be raised unless stock is to be collected immediately

Security Awareness

• Receiving gate not to be left unattended when opened
• Receiving stamp and Purchase Order delivery book must be locked in a lockable cupboard or drawer
• The GRS office door must always be locked when the GRS office is not in use
• Ensure the supplier truck crews do not loiter around the Store but remain at their trucks

Ready for Business

• Ensure the GRS office is kept clean and tidy at all times
• Receiving area to be cleared of excess and damaged stock except for stock that needs to be returned to the Supplier
• Adhere to all Ready for Business and beyond my control processes

Customer Service

• Adhere to the Cashbuild dress code at all times
• Name badge to be displayed and visible at all times
• Assist with Supplier queries
• Provide exceptional Customer service to any Customer the GRS may deal with

Safety OHSA Requirements

• Ensure the first aid box is only accessed by the authorised first aid person or Store Manager
• Ensure safety (OHASA) compliance within area of responsibility
• Report any concerns to the Store Manager

Values

Integrity

• Complying with generally accepted standards in activities related to the position
• Keeps promises
• Creates realistic expectations
• Is sincere
• Handles sensitive information carefully
• Shows awareness of values, indicates when boundaries are crossed

Accuracy

• Effectively handling detailed information and being consistently attentive to details
• Works in an orderly fashion
• Ensures that matters are handled in an orderly and accurate manner from start to finish
• Prevents mistakes
• Invests energy in checking his/her work for mistakes

Client focus

• Identifying and actively responding to clients' wishes and needs
• Deals with clients in a friendly manner
• Shows involvement in the client's problem
• Makes clients feel welcome
• Approaches the client's question with a can-do mentality

Personal development

• Being aware of one's own strengths and weaknesses: consciously working on personal development
• Is focused on self-broadening and/or gaining more in-depth knowledge
• Follows relevant training programmes and/or looks for opportunities to gain experience
• Seeks and uses opportunities for personal development
• Asks for feedback in order to learn