To coordinate and manage the efficient day-to-day management and
operations of the Golf Club
to ensure that the Golf Course is safe, secure and maintained for the
benefit of the members, visitors and estate residents
to ensure the financial health of the Golf Club
to advertise and promote the Golf Club and Clubhouse
to ensure that laws and statutory regulations are adhered
to ensure Golf Club rules and estate rules are adhered to
To manage all Members and visitors liaison, complaints, and communications.
Brief Outline of Duties
Review daily, weekly, and monthly golf course and golf cart bookings and submit a Weekly Bookings report to Golf Committee
Ensure members and visitors encounter excellent hospitality at all times when receiving service at
Governs the handicap system
Responsible for the Pro Shop Retail operation to include buying products, managing inventory levels, markdowns, and promotions
Responsible for the Pro Shop Retail operation to include inventory counts and cash counts
Oversees the supervision of the maintenance of golf carts
Schedules and chairs regular staff meetings focused on customers, operations, revenue growth and cost containment
Addresses member and visitor complaints and resolves problems immediately, document complaints and solutions in a Complaints register
Reviews complaints from members and visitors with employees, green keeper, and Clubhouse service provider to develop
Maintains a close working relationship with the Golf Course Green Keeper and Clubhouse Service provider to ensure an effective and
Maintains a close working relationship with the Golf Course Green Keeper and Clubhouse Service provider through weekly and monthly meetings, documenting plans and actions in an action log
Coordinates plans with Clubhouse Service provider for all food and beverage needs, on-course food and beverage needs, banquets, outside events and catering for all golf functions
A FULL JOB SPEC IS AVAILABLE FOR INTERESTED CANDIDATES