Golf Club Manager Pretoria

BGA Recruitment; Pretoria; On-site; ZAR 300,000 - 600,000; Full time

Job summary

An established industry player is seeking a dynamic individual to oversee the operations of a prestigious Golf Club. This role involves ensuring the safety and maintenance of the golf course while promoting the club to members and visitors. The successful candidate will manage financial health, coordinate food and beverage services, and maintain strong relationships with staff and service providers. If you are passionate about providing excellent hospitality and have a knack for operations management, this is a fantastic opportunity to make a significant impact in a vibrant environment.

Qualifications

• Proven experience in managing operations in a hospitality or recreational setting.
• Strong financial acumen for overseeing club finances and promotions.

Responsibilities

• Coordinate daily operations of the Golf Club ensuring safety and maintenance.
• Manage member and visitor relations, addressing complaints and ensuring satisfaction.

Skills

Management Skills

Customer Service

Financial Management

Communication Skills

Education

Degree in Business Management or related field

Tools

Booking Management Software

Inventory Management Systems

Job description

To coordinate and manage the efficient day-to-day management and

operations of the Golf Club

• to ensure that the Golf Course is safe, secure and maintained for the

benefit of the members, visitors and estate residents

• to ensure the financial health of the Golf Club
• to advertise and promote the Golf Club and Clubhouse
• to ensure that laws and statutory regulations are adhered
• to ensure Golf Club rules and estate rules are adhered to
• To manage all Members and visitors liaison, complaints, and communications.

Brief Outline of Duties

• Review daily, weekly, and monthly golf course and golf cart bookings and submit a Weekly Bookings report to Golf Committee
• Ensure members and visitors encounter excellent hospitality at all times when receiving service at
• Governs the handicap system
• Responsible for the Pro Shop Retail operation to include buying products, managing inventory levels, markdowns, and promotions
• Responsible for the Pro Shop Retail operation to include inventory counts and cash counts
• Oversees the supervision of the maintenance of golf carts
• Schedules and chairs regular staff meetings focused on customers, operations, revenue growth and cost containment
• Addresses member and visitor complaints and resolves problems immediately, document complaints and solutions in a Complaints register
• Reviews complaints from members and visitors with employees, green keeper, and Clubhouse service provider to develop
• Maintains a close working relationship with the Golf Course Green Keeper and Clubhouse Service provider to ensure an effective and
• Maintains a close working relationship with the Golf Course Green Keeper and Clubhouse Service provider through weekly and monthly meetings, documenting plans and actions in an action log
• Coordinates plans with Clubhouse Service provider for all food and beverage needs, on-course food and beverage needs, banquets, outside events and catering for all golf functions

A FULL JOB SPEC IS AVAILABLE FOR INTERESTED CANDIDATES