Global Remote Operations Hub Lead

Placements24; Rustenburg; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Flexible remote work

Career growth opportunities

Retirement fund contribution

Supportive team environment

Job summary

Placements24 is seeking a Remote Operations Hub Manager to establish and lead a fully remote virtual operations center. You will oversee a distributed team, refine SOPs, and implement systems to ensure efficient business processes across time zones.

The ideal candidate has a Bachelor's degree in a related field and 7+ years of operations leadership, with proven success in managing remote teams, workflows, and cross-functional collaboration. A strong internet setup is essential.

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field.
• 7+ years in operations management with remote team focus.
• Proven ability to lead distributed teams to high performance.
• Strong understanding of workflows, process improvement, and PM.

Responsibilities

• Establish and manage day-to-day operations of a remote hub.
• Lead, coach, and mentor a distributed team.
• Develop and optimize SOPs for all tasks.
• Monitor performance with KPIs and improve strategies.
• Ensure resource allocation and workload balance across the remote team.
• Drive communication across remote team and other departments.
• Resolve operational issues promptly and efficiently.
• Implement and manage relevant operational tech and tools.
• Foster a culture of continuous improvement.

Skills

Leadership

Remote team management

Process improvement

Project management

Education

Bachelor's degree in Business Administration/Management

Tools

Slack

Zoom

Asana

Job description

Placements24 is seeking a Remote Operations Hub Manager to establish and lead a fully remote virtual operations center. You will oversee a distributed team, refine SOPs, and implement systems to ensure efficient business processes across time zones.

The ideal candidate has a Bachelor's degree in a related field and 7+ years of operations leadership, with proven success in managing remote teams, workflows, and cross-functional collaboration. A strong internet setup is essential.