Global Office Operations Coordinator

Opus Fund Services; Wes-Kaap; Hybrid; ZAR 200,000 - 300,000; Full time

Job summary

A multi-national company is seeking a Facilities Coordinator to manage and support office environments across multiple locations. The ideal candidate should have 2+ years of relevant experience, exceptional organizational skills, and the ability to communicate effectively with local teams. This role will require proactive problem-solving and the capability to maintain oversight of office conditions. A hybrid work model is available after training.

Benefits

Regular in-office training

Flexible work model

Qualifications

• 2+ years of facilities coordination or office support experience.
• Exceptional organization and persistence in tracking tasks.
• Clear communication abilities when coordinating across regions.

Responsibilities

• Schedule and lead monthly check-ins with office contacts.
• Log and track reported office issues until resolution.
• Create and maintain a standard checklist for supplies.
• Support office openings or moves by managing project plans.
• Provide a monthly summary report of office conditions.
• Run weekly punctuality reports and address any concerns.
• Keep documentation up to date across all locations.
• Proactively identify gaps and suggest improvements.

Skills

Facilities coordination

Organizational skills

Proactive problem solving

Communication skills

Tech-savvy

Tools

Excel

Project management tools

Job description

Why Opus?

At Opus, integrity isn't just a principle. It's how we do business. As an independently owned company operating in seven countries, we’ve built our success by staying true to our values: questioning everything, embracing change, building not buying, winning together, and doing the right thing. Our employees see the difference - we’re a certified Great Place to Work in Canada, the USA, Ireland, and the Philippines. If you share our beliefs and want to be part of a team that values innovation, accountability, and doing the job right, we’d love to connect.

About the Role:

We’re looking for someone highly organized and persistent to help keep things running smoothly across all our office locations. This is a hands-on role focused on doing the legwork - gathering updates, following up on issues, tracking what’s happening in each office, and helping make sure our spaces feel professional and well-supported.

You’ll work closely with local contacts to stay on top of facility needs and general office conditions. You’ll help identify small problems before they become big ones, and pitch in with troubleshooting where possible. You won’t be responsible for managing the offices, but you’ll play a key role in making sure we know what’s going on and can step in where needed.

Key Responsibilities:

• Schedule and lead regular monthly check-in calls with local office contacts to gather updates on office conditions, issues, and needs
• Log and track all reported office issues (e.g. internet problems, broken equipment, cleaning concerns) and follow up until resolved
• Create and maintain a standard checklist for sundries (drinks, snacks, general supplies) and follow up monthly to ensure consistency across offices
• Support office openings or moves by helping manage the project plan (tracking milestones and escalating blockers)
• Provide a monthly summary report outlining what’s going well, what’s not, and any support needed
• Run weekly punctuality reports using swipe card systems and escalate any recurring concerns
• Keep documentation up to date, including a shared tracker of all office contacts, vendors, service agreements, and supply lists
• Proactively flag gaps, inefficiencies, or inconsistencies across locations and suggest improvements

Skills and Experience:

• 2 or more years of facilities coordination, administration, or office support experience, ideally across multiple locations
• Exceptionally organized - you keep clear lists, and nothing slips through the cracks
• Persistent and accountable - if something’s not done, you’ll follow up until it is
• A clear and confident communicator, especially when coordinating regions or nudging others for updates
• Naturally proactive - you spot issues, raise them early and don’t wait to be told what to do next
• Tech-savvy and comfortable using shared platforms (like Excel, project management tools, and cloud-based folders)

We want to give our colleagues the best start possible. That’s why we provide regular in-office training during your first few months, giving you the tools and knowledge to thrive. Once you’re up to speed and confident in your role, you’ll have the flexibility to transition to our hybrid work model which is currently 3 days per week in office.