Global Hr Administrator - Hybrid

At Chapter 2, we're not just scaling businesses—we're reshaping the future of talent acquisition with passion, loyalty, and an unwavering commitment to results.

By blending people, processes, and cutting-edge technology, we've redefined the traditional RPO model, delivering faster, smarter, and more cost-effective solutions that exceed expectations. As a global powerhouse, our team spans the UK, South Africa, the US, and Germany, with India as the next frontier in our ambitious expansion.

Having grown % in just two years, we are unstoppable fueling our momentum with honesty, collaboration, and a shared vision. We are relentless in our pursuit of excellence, embedding world-class talent, pioneering technology, and compelling employer branding into organizations across industries.

Our approach isn't just about recruitment—it's about building long-term success for our clients. We are loyal to our clients, to our vision, and most importantly, to each other—because we know that true success is built together. Chapter 2 – A scalable talent solution.

The Role Summary:

This is a great opportunity for someone who wants to have a company-wide impact, being responsible for supporting HR processes and procedures.

You will think creatively about how we hire, onboard and retain top talent and be a true People Administrator to the internal Central Operations team at Chapter 2.

Responsibilities:

1. HR Administration & Support: Maintain accurate employee records across global offices, ensuring compliance with local regulations. Manage HR documentation such as employment contracts, offer letters, and onboarding materials. Support visa, work permit, and relocation processes for international employees.
2. Onboarding & Offboarding: Coordinate global onboarding processes to ensure new hires have a seamless experience. Manage offboarding tasks, including exit interviews, final documentation, and system updates.
3. Payroll & Benefits Administration: Assist in processing payroll, ensuring accuracy across different regions. Support benefit enrollments, renewals, and employee queries on global benefit plans.
4. Compliance & Policy Management: Ensure HR policies and practices align with local labor laws and company guidelines. Maintain accurate records for audits, reporting, and compliance purposes.
5. Employee Support & Communication: Act as a point of contact for employee queries related to HR policies, benefits, and systems. Provide support to managers and teams on HR-related processes.
6. Data Management & Reporting: Maintain HRIS systems with up-to-date employee data. Generate reports on workforce metrics, such as turnover rates, absence tracking, and diversity data.
7. Project Support: Assist in global people and culture initiatives such as employee engagement programs, training sessions, and process improvements. Collaborate with regional managers to ensure consistent people practices across geographies.

Your Profile:

Previous global experience in an HR administrative or coordinator role, in a global or multi-region environment. Familiarity with international employment laws, compliance requirements, and HR best practices. Experience supporting HR processes such as onboarding, payroll, and employee data management.

Organizational Skills: Strong ability to manage multiple tasks, deadlines, and priorities effectively.

Attention to Detail: Accuracy in handling employee records, payroll data, and compliance documentation.

Communication Skills: Excellent verbal and written communication skills to engage with employees across diverse cultures and regions.

Problem-Solving: Ability to address employee queries and resolve HR-related issues efficiently.

Confidentiality: Strong sense of discretion in handling sensitive employee information.

Experience with HRIS platforms: (e.g., Workday, BambooHR, SAP SuccessFactors) for managing employee data. Proficiency in Microsoft Office (Excel, Word, PowerPoint) for reporting and documentation. Familiarity with payroll software and international benefits platforms is advantageous.

Adaptability: Ability to work in a fast-paced, multicultural environment.

Proactive Approach: Willingness to take initiative and improve processes.

Cultural Awareness: Understanding of different cultural norms and practices to support global teams effectively.

Benefits and Rewards designed around you:

Because your hard work deserves more than just recognition—it deserves celebration. At Chapter 2 we're passionate about helping you shape a career that aligns with your aspirations, passions, and personal growth.

A competitive salary depending on experience. Flexible work arrangements, including hybrid work possibilities, so you can balance life and career in a way that works best for you.

Future-Proof Your Finances – Our pension fund helps you invest in a secure and comfortable future, so you can plan with confidence. Your Health Matters – From medical aid to comprehensive health and wellness programs, we're committed to keeping you feeling your best—inside and out.

Celebrate YOU – Your birthday is special, and we think you should spend it doing what makes you happiest! Enjoy birthday leave to relax, celebrate, and recharge.

Shining a Spotlight on Success – We love recognizing and rewarding hard work! Our Town Hall Recognition Awards celebrate those who go the extra mile, because every achievement deserves a moment in the spotlight.

Diversity, Equity & Inclusion at Chapter 2:

At Chapter 2, we are committed to building a diverse, inclusive, and welcoming workplace where everyone belongs. Regardless of race, ethnicity, religion, age, gender identity or expression, sexual orientation, disability, or neurodiversity, we celebrate the unique perspectives that make us stronger.

We encourage applications from all backgrounds and are happy to accommodate any recruitment or interview adjustments needed to create a smooth and comfortable experience. Your individuality matters, and we believe that diverse philosophies, cultures, and experiences drive innovation and success.