Global Head of Remote Operations & Strategy

Placements24; Vereeniging; Hybrid; ZAR 2,964,000 - 4,281,000; Full time

Job summary

Placements24 in a fully remote setup seeks a Global Head of Remote Operations & Strategy to lead our distributed teams and shape the future of work across geographies. The role demands strategic leadership, deep experience in remote work optimization, and the ability to build a cohesive culture.

The role will define the operating framework, drive policy and process improvements, and collaborate with HR, IT, and legal to ensure a unified remote approach while driving performance and engagement.

Qualifications

• Master's degree required in business/ops; PhD a plus.
• 10+ years in operations leadership with distributed/remote teams.
• Strong strategic, people, and stakeholder management abilities.
• Proven track record implementing global remote work strategies.
• Deep understanding of remote collaboration tools and best practices.

Responsibilities

• Develop and execute a comprehensive global strategy for remote operations.
• Design, implement, and refine policies, processes, and tools to optimize remote productivity and wellbeing.
• Lead the integration of remote work best practices across all departments and geographies.
• Oversee technology infrastructure and support systems for seamless global remote collaboration.
• Drive initiatives to build a strong, inclusive, and high-performing remote culture.
• Establish KPIs for remote operations and monitor performance for continuous improvement.
• Manage budgets for global remote operations, including technology, training, and support.
• Collaborate with HR, IT, legal, and department heads for a unified approach to remote work.
• Act as SME and external representative on the future of remote work.

Skills

Strategic thinking

Leadership

Communication

Remote work experience

Budget management

Education

Master's degree in Business Administration/Operations Management

Ph.D. is a plus

Job description

About the Role

Our client, a pioneering international tech company, is seeking an exceptional and visionary Global Head of Remote Operations & Strategy. This is a fully remote position, allowing you to work from anywhere, but requiring strategic leadership for our distributed global workforce. The role is responsible for defining, implementing, and scaling our remote-first operational framework and strategic initiatives. You will be instrumental in shaping how our globally dispersed teams collaborate, innovate, and achieve peak performance. This position demands a leader with extensive experience in remote work optimization, operational strategy, and fostering a cohesive culture across diverse geographies. The successful candidate will build the future of distributed work for our organization.

Key Responsibilities

• Develop and execute a comprehensive global strategy for remote operations, ensuring alignment with company objectives and values.
• Design, implement, and refine policies, processes, and tools to optimize remote team productivity, engagement, and well-being.
• Lead the integration of remote work best practices across all departments and geographies.
• Oversee the technology infrastructure and support systems required for seamless global remote collaboration.
• Drive initiatives focused on building a strong, inclusive, and high-performing remote company culture.
• Establish key performance indicators (KPIs) for remote operations and monitor performance, identifying areas for continuous improvement.
• Manage budgets associated with global remote operations, including technology, training, and support.
• Collaborate closely with HR, IT, legal, and department heads to ensure a unified approach to remote work.
• Act as a subject matter expert and thought leader on the future of remote work, representing the company externally when needed.

Requirements

• Master's degree in Business Administration, Operations Management, or a related field. A Ph.D. is a plus.
• Minimum of 10 years of progressive experience in operations management, strategic planning, or a related leadership role, with a significant emphasis on managing distributed or remote teams.
• Proven track record of successfully designing and implementing global remote work strategies and operational frameworks.
• Deep understanding of remote collaboration tools, technologies, and best practices.
• Exceptional strategic thinking, problem-solving, and decision-making abilities.
• Outstanding communication, interpersonal, and influencing skills, with the ability to engage diverse global stakeholders.
• Experience in managing global budgets and operational resources.
• Demonstrated ability to build and foster a strong remote company culture.
• This is a fully remote role, so self-discipline and strong independent work habits are essential.

Benefits

Our client offers a highly competitive global compensation package, including a generous base salary, significant performance-based bonuses, stock options, comprehensive international health benefits, and a flexible work environment. This role provides a unique opportunity to shape the future of work in a leading-edge technology company, with the flexibility of a fully remote position.