Global Field Service Planner - Diesel & Earthmoving Tech

Barloworld Equipment (Pty) Ltd; Middelburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading equipment service provider in Middelburg is seeking a qualified technician to manage service operations. Responsibilities include achieving financial targets, resolving customer queries, and ensuring compliance with quality standards. Ideal candidates will possess trade qualifications, strong technical writing skills, and a good understanding of Caterpillar products. This role requires effective communication within teams and a commitment to service excellence.

Qualifications

• Achieve cost centre financial targets and KPIs.
• Resolve internal customer queries.
• Ensure service work complies with quality standards.

Responsibilities

• Control cost centre expenses and WIP.
• Communicate effectively between team and management.
• Apply warranty policies and procedures.

Skills

Interpersonal skills

Technical report writing

Computer literacy

Business writing

Caterpillar product knowledge

Education

Grade 12/N3

Trade Test in relevant trade

Job description

A leading equipment service provider in Middelburg is seeking a qualified technician to manage service operations. Responsibilities include achieving financial targets, resolving customer queries, and ensuring compliance with quality standards. Ideal candidates will possess trade qualifications, strong technical writing skills, and a good understanding of Caterpillar products. This role requires effective communication within teams and a commitment to service excellence.