German Speaking Help Desk Technician – IT Support – Highly Competitive Salary – Cape Town, Sout[...]

Language Recruiters; Cape Town; On-site; ZAR 250,000 - 350,000; Full time

Job summary

A leading global company is seeking a German Speaking Help Desk Technician in Cape Town, South Africa. This role involves providing technical support to international clients, troubleshooting issues, and maintaining documentation. Ideal candidates will be fluent in German and have strong IT skills, alongside relevant certifications. This job offers an exciting opportunity to build your career in a multicultural environment.

Qualifications

• Fluent in German (spoken and written).
• Previous experience in a technical support or IT help desk role.
• Solid understanding of various IT systems and tools.

Responsibilities

• Providing remote and on-site technical support in German.
• Troubleshooting hardware and software issues.
• Logging incidents and maintaining knowledge base updates.

Skills

Technical support

Problem-solving skills

Fluency in German

Proficiency in English

Technical aptitude

Education

A+ / N+ or similar IT certification

Tools

Windows OS

Microsoft Office

Remote access tools

Job description

Are you fluent in German and ready to take your tech skills to the next level while living in one of the world’s most exciting cities? A leading global company is on the hunt for a German Speaking Help Desk Technician to join their IT support team in Cape Town, South Africa. If you love solving technical challenges and want to build your career in a fast-paced, multicultural environment, this job could be your next big move!

Your key job responsibilities as the German Speaking Help Desk Technician in Cape Town, South Africa will include:

• Providing remote and on-site technical support in German to international clients
• Troubleshooting hardware and software issues across multiple platforms
• Logging incidents and service requests via the help desk system
• Escalating complex issues to relevant internal teams when required
• Guiding users through step-by-step technical solutions in a user-friendly manner
• Documenting technical solutions and maintaining knowledge base updates

Requirements for this German Speaking Help Desk Technician Job in Cape Town, South Africa:

• Fluent in German (spoken and written)
• Proficient in English
• A+ / N+ or similar IT certification preferred
• Previous experience in a technical support or IT help desk role
• Solid understanding of Windows OS, Microsoft Office, and remote access tools
• Strong problem-solving skills and technical aptitude
• Must be based in Cape Town or willing to relocate

This is an exciting opportunity to grow your IT support career in a city known for its beauty, culture, and adventure. If you’re a tech-savvy problem-solver looking to join a world-class team, this German Speaking Help Desk Technician job in Cape Town, South Africa could be your ideal fit. Send your CV to [e-mail] today!

If you’re fluent in German and looking for more opportunities, explore our full list of German language jobs.

Tags: German language job, Cape Town, IT support, help desk, German speaking job, multilingual technician, tech support, relocation job, language jobs