German & Portuguese Customer Advisor For Airline Company - Lisbon, Portugal

Findojobs South Africa; Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Join a leading airline company as a German & Portuguese Customer Advisor in sunny Lisbon. This role offers you the opportunity to work in a vibrant multicultural environment, providing exceptional customer support and developing your career within a dynamic team. We seek individuals with strong language skills and a passion for customer service, with relocation packages and professional training included.

Benefits

Relocation package

Competitive wages

Paid professional training

Private healthcare & dental insurance

Growth opportunities through development programs

Company-wide wellness program

Job stability

Qualifications

• Native or proficient level of German (C2).
• Advanced level of Portuguese (C1).
• Ability to adapt to challenging software systems.

Responsibilities

• Provide assistance to an international flying company.
• Offer support through written and phone communication.
• Meet and exceed service quality goals, compliance regulations, and productivity targets.

Skills

Communication skills

Analytical skills

Problem Solving

Job description

German& Portuguese Customer Advisor for Airline Company - Lisbon, Portugal

German& Portuguese Customer Advisor for Airline Company - Lisbon, Portugal

Lisboa, Portugal, PT

Job Description :

Come and work with us.

Do you want to work with one of the world’s leading airlines?

Are you German native or fluent with strong Portuguese communication skills?

Looking to make your career in a multicultural environment in the sunny and happy Lisbon ?

So we have the perfect opportunity for you!

Your future project : join our German + Portuguese Customer Support team

Our client is an International flying company where flying means a true pleasure.

As a customer service specialist in this project, your daily responsibilities will include :

• Provide assistance to an international flying company that supports airlines all over the world
• Being part of a team specialized in offering support through written and phone communication
• Adapt easily to different scenarios and constant updates like aviation demands nowadays
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Create amazing experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have :

• Native or proficient level of German (C2)
• Advanced level of Portuguese (at least C1) both verbal and written
• Ability to adapt to a challenging software system.
• Good communications skills and argumentation, create empathy from the first moment, being able to turn a negative situation into a positive situation
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to sunny Lisbon, Portugal
• Relocation package
• Competitive wages
• Paid professional training
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!

Job Segment : Customer Service

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