German & English Customer Support Specialist | Umhlanga

Savior Artigos Texteis Lda; Cape Town; On-site; ZAR 244,000 - 292,000; Full time

Benefits offered by this job

Medical Aid

Relocation Support

Flight to Durban

Accommodation

Job summary

Concentrix is hiring Customer Support Specialists to join our dynamic team in Umhlanga, a vibrant coastal hub in South Africa. You will deliver exceptional support in German and English, across phone, email and chat, on a 24/7 on-site schedule.

We offer a competitive package including a gross monthly salary of R24,000, medical aid for employees, relocation assistance (local flight to Durban and 20 nights of premium accommodation), and ongoing career development opportunities.

Qualifications

• Fluent in German and English.
• Matric / Grade 12 is essential.

Responsibilities

• Deliver exceptional customer support in German and English via phone, email, and chat.
• Resolve inquiries efficiently while providing a high-quality customer experience.
• Work dynamically across a 24/7 rotating schedule on-site at the Umhlanga office.

Skills

German language

English language

Education

Matric / Grade 12

Job description

• Salary: R24,000 gross/month + Medical Aid + Relocation Perks

• Location: Umhlanga, South Africa (On-site)
• Salary: R24,000 gross/month + Medical Aid + Relocation Perks

Are you fluent in German and English and ready to build a career with a global leader? Concentrix is hiring Customer Support Specialists to join our dynamic team in the vibrant coastal hub of Umhlanga!

Enjoy a fantastic work environment steps away from world-class beaches, modern amenities, and a thriving business community.

What We Offer

• Competitive Pay: R24,000 gross per month
• Health Coverage: Comprehensive Medical Aid for the employee
• Relocation Support:
• 1 local flight to Durban prior to your start date
• 20 nights of premium accommodation (arranged by Concentrix)
• Career Growth: Hands‑on training and ongoing career development opportunities

Key Responsibilities

• Deliver exceptional customer support in both German and English via phone, email, and chat.
• Resolve inquiries efficiently while providing a high-quality customer experience.
• Work dynamically across a 24/7 rotating schedule on-site at our Umhlanga office.

Requirements

• Languages: Native or fluent proficiency in both German and English.
• Education: Matric / Grade 12 qualification is essential.
• Work Authorization: Must possess a valid South African ID or a valid residence permit.