General Managers

COREcruitment; Gauteng; On-site; ZAR 600,000 - 750,000; Full time

Job summary

A leading recruitment firm is seeking experienced General Managers for various restaurants across South Africa. The role focuses on overseeing operations, driving growth, managing budgets, and ensuring customer satisfaction. Ideal candidates possess 3-5 years of experience, a Bachelor's Degree in Hospitality Management, and strong leadership skills.

Qualifications

• 3-5 years' experience as a General Manager in a restaurant.
• Bachelor's Degree or equivalent in Hospitality Management.
• Experience using POS systems.

Responsibilities

• Develop and implement strategic plans to achieve organizational objectives.
• Oversee day-to-day operations ensuring efficiency.
• Manage budgets and monitor financial performance.
• Provide leadership and motivate team members.

Skills

Leadership

Financial Management

Strategic Planning

Conflict Resolution

Customer Service

Education

Bachelor's Degree in Hospitality Management

Tools

POS systems

Job description

We are currently seeking QUALITY, MATURE, AND WELL-EXPERIENCED General Managers for several client restaurants across South Africa. The General Managers will oversee the overall operations and performance of the restaurants, including strategic planning, resource management, and ensuring alignment with corporate goals.

Responsibilities include, but are not limited to:

• Develop and implement strategic plans to achieve organizational objectives and drive growth.
• Set clear goals and objectives for the team and the restaurant.
• Develop and implement strategies to improve performance and profitability.
• Oversee day-to-day operations, ensuring smooth and efficient functioning.
• Manage budgets and monitor financial performance.
• Manage staffing strategies, including hiring, training, and performance management.
• Ensure compliance with company policies and procedures.
• Provide strong leadership and direction to the team, motivating and inspiring employees.
• Delegate responsibilities effectively and empower team members.
• Resolve conflicts and address employee issues promptly and effectively.
• Conduct performance evaluations and provide feedback to employees.
• Ensure high levels of customer satisfaction and loyalty.
• Address customer complaints and issues promptly and effectively.
• Identify opportunities to improve customer service and enhance the customer experience.
• Manage the budget and monitor financial performance.
• Identify opportunities to improve profitability and reduce costs.
• Prepare and present financial reports to senior management.
• Perform ad hoc responsibilities and activities as required.

Ideal Candidate:

• 3-5 years' experience as a General Manager within a restaurant setting or equivalent.
• Bachelor's Degree or equivalent in Hospitality Management.
• Experience using POS systems.

Salary package: R25,000 - R30,000 PM CTC + performance incentives.