General Manager - Sports & Leisure

Location: Dar es Salaam, Tanzania
Open to expatriates
To be filled ASAP

About the Role

We are hiring a General Manager for a premium sports complex in Dar es Salaam, featuring sports courts, a restaurant, and a boutique.

Key Responsibilities

1. Operational Management: Oversee daily operations of the sports complex, restaurant, and boutique to ensure efficiency and high service standards.
2. Team Leadership: Manage a team of 15+ employees, including hiring, training, and performance management.
3. Customer Experience: Ensure a premium and engaging experience for all visitors and members.
4. Financial & Business Performance: Develop and manage budgets, control costs, and optimize revenue streams.
5. Marketing & Partnerships: Develop promotional strategies and build relationships with local and international partners.
6. Compliance & Safety: Ensure all operations comply with local regulations and maintain high safety standards.

Minimum Requirements

1. 10+ years of experience in hospitality, sports management, or tourism.
2. 5 years in a General Manager or senior leadership role, overseeing complex operations.
3. Strong leadership and team management skills in a dynamic, customer-facing environment.
4. Expertise in business operations, financial management, and strategic planning.
5. Passion for sports, fitness, and delivering exceptional customer experiences.
6. Fluency in English; knowledge of Swahili is an advantage.