Purpose of the Job : We are seeking an experienced and dynamic General Manager (Security) to oversee and drive our security operations. This role requires a strategic leader who can manage complex operations, ensure regulatory compliance, and maintain the highest levels of client satisfaction. The successful candidate will be responsible for the day-to-day management of our security teams, ensuring that all aspects of service delivery meet our rigorous standards.
MINIMUM REQUIREMENTS :
Education & Qualifications : Bachelors degree in Security Management, Business Administration, Finance, or a related field.
PSIRA Certification : The ideal candidate must have a valid PSIRA certificate (Grade A), demonstrating knowledge of the security industry's legal and operational requirements.
Experience : A minimum of 10 years in security operations management, with a proven track record of leading large teams and managing complex security environments. Proven track record in managing multi-site operations, focusing on client satisfaction and service delivery.
Tactical and Control Room Experience : Experience in managing security control rooms and responding to tactical incidents is highly preferred. Knowledge of operational protocols in a high-pressure environment will be advantageous.
Industry Knowledge : Extensive understanding of Security Industry regulations, including operational and client requirements. In-depth knowledge of regulatory compliance, risk management, and industry best practices.
Safety & Compliance : Ensure safety and regulatory compliance.
Financial & Technical Skills : Proven financial acumen: experience in budget management, cost projections, and financial reporting within security operations. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and relevant management software/tools.
Additional Requirements : Valid Drivers License (Code 08) and a reliable vehicle.
COMPETENCIES :
People Management & Leadership : Ability to lead and manage diverse teams, fostering collaboration and a positive work environment. Lead by example, inspire teams, and create a productive and positive organizational culture.
Communication & Relationship Building : Clear and effective communication across all levels, including report writing, presentations, and client interactions. Strong interpersonal skills for building and maintaining relationships with clients, suppliers, contractors, and internal teams.
Operational & Strategic Expertise : Ability to analyze complex issues, identify solutions, and drive timely corrective actions. Ability to implement long-term strategies for growth and operational improvement.
Ethical Standards & Integrity : Strong commitment to maintaining ethical practices and fostering a culture of respect and integrity.