General Manager - Sales (FMCG)

A client of ours within the Logistics / Transport / Risk Management sector is looking for an experienced Key Account Manager to join their team in Benoni-Johannesburg.

Requirements:

1. Bachelor's degree in Business Administration / Sales / Marketing
2. At least 5-10 years' experience in face-to-face client management and experience in supply chain – preferably in FMCG account
3. Experience within Logistics / Transport / Risk Management Industry will be advantageous

Responsibilities:

1. Setting and implementing strategy for individual customers based on customer objectives and aligning the KPIs with business strategy
2. Implementing rate reviews and increases as needed to ensure management of principal profitability by collaborating with the Commercial Department
3. Foster professional relationships with other teams for Pilots and New Deployment Projects
4. Establish and own overall relationship with a portfolio of clients, which includes increasing adoption, ensuring retention, upselling, and client satisfaction
5. Multi-level and cross-functional interaction to drive continued value in Risk Mitigation using the company's products and services
6. Aligning between clients and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs
7. Including requirement gathering from clients, briefing of internal teams, and project management as and when required
8. Collaborate with clients to establish critical goals and aid the customer in achieving their goals in accordance with Client's Program Plan / Strategy
9. Manage assigned Clients' Program implementation, including Deployment roll-out planning
10. Experience and performance related to their program goals and expectations
11. Maintain Client Program Plan / Strategy after implementation
12. Forecast and track key account metrics
13. Identify and grow opportunities within the client base through account planning

How to apply:

Follow the link to our jobseeker's page. Search for the job title: Key Account Manager. Click apply to submit your CV.