General Manager : Johannesburg & Pretoria

To actively manage the operational excellence of the company in the Johannesburg / Pretoria Region, which includes the Offices and facilities in Johannesburg / Pretoria. Streamlines business operations, ensuring quality control, optimizing logistics, and managing budgets and forecasts. Ensures the effective coordination of operational processes in order to deliver services as contractually agreed with clients.

POSITION INFO :

KEY RESPONSIBILITIES include the following. Other duties may be assigned.

Operational Management

• Develops plans for the growth of the business whilst considering the financial, operational and technical capabilities of the business.
• Reviews and realigns operational processes to ensure optimum utilisation of resources.
• Manages the resources by proper work allocation with a focus on timely reviews, results management in order to enhance the effectiveness and efficiency of the team.
• Recognises areas where cost reduction can be achieved and then see to it that initiatives are set in place to achieve the expected cost savings.
• Ensures effective service delivery in line with SLA’s, ensuring compliance with relevant policies and procedures.
• Engages with clients on a regular basis to maintain sound relationships.
• Manages client concerns relating to service delivery and ensures resolution thereof.
• Keeps informed of legislative requirements pertaining our industry.
• Assists in the development of customised solutions through an in-depth understanding of the operational requirements of delivering to specific client needs.
• Participates in the preparation and presentation of business proposals to existing and potential clients as required.
• Focuses on maximizing revenues and minimizing operational costs in order to drive profits.
• Ensures that all financial reports are submitted on time and are accurate and in keeping with the standards set out by the company.
• Ensures that all purchasing decisions are taken and negotiated in accordance with the objectives of the organisation.
• Compiles and manages the regional budget in line with budgetary guidelines.
• Ensures compliance to the Authority Framework and other financial guidelines.
• Identifies opportunities and motivates for re-investment into regional business to ensure growth and sustainability.
• Enforces the implementation of risk management policies, procedures and regulations as set forth in the operation of the business.
• Ensures compliance to all aspects of the OSH Act.
• Reports ‘unique’ business risks such as new competitors, security, fire, and other.

People Management

• Ensures that a culture of performance is nurtured within the business so as to develop effective and efficient staff.
• Ensures that staff are trained, skilled and that their expertise is optimally applied.
• Ensures that the working environment contributes to improve staff morale and increased productivity.
• Ensures appropriate development of key skills for purposes of business sustainability and succession planning.
• Oversees the recruitment of talented, well-experienced staff whilst remaining focused on transformation at all levels in accordance with regional plans.

Business Relevance and Sustainability

• Ensures legal compliance in all company matters.
• Continuously analyses the local market to identify gaps and opportunities.
• Conducts competitor reviews in the region to maintain insight into their growth and capabilities.

Monthly Reporting

• Reports on business achievements to the Executives on a monthly basis.
• Keeps updated with the latest trends and technologies that have impact on the business by conducting research and attending workshops & seminars.
• Maintains awareness of the local economic conditions that may have an impact on the business.
• Assists in defining strategic matters having impact on the relevance and purpose of the business in order to ensure the ongoing success of the company.

Occupational Health and Safety

• Ensures the effective implementation of the OHS Policy in the Region.
• Ensures compliance with the relevant legislation, regulations and standards.
• Oversees the establishment and maintenance of a safe and healthy workplace.
• Ensure that employees are fully aware of their responsibility in terms of Occupational Health and Safety, potential hazards associated with their work and how to manage these risks.
• Implements changes to internal policies and procedures, as a result of amendments to the OHS Act and regulations timeously.

QUALIFICATIONS, EXPERIENCE and KNOWLEDGE :

• Degree : B Com / B Com Hons / MBA
• Proven ability to grow revenue while managing costs
• Proven ability to manage business operations including facilities
• Able to manage disciplinary and grievance processes
• 8 - 10 years' experience in the service industry, preference will be given to people who have worked in logistics, manufacturing, facilities environments
• 5 years managerial experience at a senior management level.

If you do not hear from us within 2 weeks after closing date,