General Manager (Hospitality & Property Management ) (JB5434)

Kontak Recruitment; Rosebank; On-site; ZAR 600,000 - 750,000; Full time

Job summary

A leading company in the hospitality sector is seeking a General Manager to oversee the daily operations and growth strategy of a premium short-term apartment rental business in Rosebank, Johannesburg. The ideal candidate will have significant experience in hospitality, managing daily operations, and ensuring high standards across guest experiences, while driving profitability through strategic insights and technology integration.

Qualifications

• 5+ years’ experience in hospitality, property management, or operational leadership.
• Strong knowledge of Airbnb and Booking.com.
• Experience with budgeting, KPIs, and reporting.

Responsibilities

• Oversee daily business operations including guest check-ins and housekeeping.
• Drive strategic decisions for scaling the portfolio.
• Manage listings, pricing, and platform performance.

Skills

Leadership

Communication

Organizational

Entrepreneurial Spirit

Tech-Savvy

Tools

Airbnb

Booking.com

NightsBridge

Canva

Job description

General Manager (Hospitality & Property Management) (JB5434)
Rosebank, Gauteng
R20 000 to R30 000 a month CTC
Permanent

Lead the daily operations and growth strategy of a premium short-term apartment rental business based in Rosebank, Johannesburg. The business offers curated, hotel-style apartment stays via platforms like Airbnb and Booking.com, with expansion plans beyond the current portfolio. This hands-on General Manager role is ideal for an entrepreneurial hospitality professional who thrives in a fast-paced, tech-integrated environment. You’ll oversee guest experience, team performance, platform management, and property standards, driving both occupancy and profitability while shaping the brand’s next phase of growth

Minimum Requirements:
5+ years’ experience in hospitality, property management, or operational leadership
Experience managing daily operations and teams
Strong knowledge of Airbnb, Booking.com, and property management systems
Tech-savvy, including use of NightsBridge and Canva (advantageous)
Strong communication, organisational, and leadership skills
Entrepreneurial spirit and ability to work independently
Experience with budgeting, KPIs, and reporting
Ability to work flexible hours, including weekends and holidays
Own reliable transport to commute between sites

Duties and Responsibilities:
Oversee daily business operations including guest check-ins, housekeeping, maintenance
Lead a small team of guest-facing staff and contractors
Manage listings, pricing, and platform performance
Maintain high standards of cleanliness, guest satisfaction, and property presentation
Report on business performance to ownership/investors
Implement and improve internal systems for accountability and operations
Handle landlord and vendor relationships
Drive strategic decisions for scaling the portfolio
Monitor guest reviews and continuously improve service quality
Assist with brand development and ensure brand standards are upheld

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
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