General Manager / Head of Operations (Remote or Hybrid)

Vine Recruitment; Cape Town; Remote; ZAR 800,000 - 1,000,000; Full time

Job summary

A recruitment agency in South Africa is looking for a strategic leader to oversee operations and project delivery in the sports development sector. The ideal candidate will have over 8 years of experience in management roles, strong financial acuity, and a passion for optimizing processes. Responsibilities include translating company vision into actionable strategies, managing multiple projects, and building client relations. This role is essential for driving the company's growth and operational excellence.

Qualifications

• 8+ years in operational or management roles, ideally within project delivery, construction, or development.
• Strong track record of managing concurrent projects and leading teams.
• Passion for experience in the sports development industry is a plus.

Responsibilities

• Translate company vision into measurable operational objectives and project roadmaps.
• Oversee day-to-day business operations, including internal systems, team performance, and project workflows.
• Track and coordinate multiple court builds across different stages.
• Collaborate with directors and accounts to manage cash flow, forecasts, and P&L performance.

Skills

Project management

Financial fluency

Commercial negotiation

Team leadership

Processes optimization

Education

Degree in Business, Operations, Property Development, or Engineering

Job description

Qualifications & Experience :

Degree in Business, Operations, Property Development, or Engineering

8+ years in operational or management roles, ideally within project delivery, construction, or development

Strong track record of managing concurrent projects and leading teams

Proven ability to optimize internal systems and processes for scale

Strong financial fluency and commercial negotiation skills

Passion for experience in the sports development industry is a plus.

Key Responsibilities :

Strategic & Operational Leadership :

- Translate company vision into measurable operational objectives and project roadmaps

- Oversee day-to-day business operations, including internal systems, team performance, and project workflows

- Lead strategic planning, OKRs, and reporting for board meetings

Project Oversight & Delivery :

- Track and coordinate multiple court builds across different stages

- Monitor procurement, logistics, timelines, and installation teams to ensure delivery on time and on budget

- Build and maintain standard operating procedures for scale

Business Development & Client Relations :

- Support pipeline growth through proposal review, pricing strategy, and client engagement

- Serve as the point of contact for key clients and strategic partners

- Represent the company in investor, club, and commercial partner meetings

- Identify and capitalize on market opportunities to keep it at the forefront of the industry

Financial Management :

- Collaborate with directors and accounts to manage cash flow, forecasts, and P&L performance

- Ensure accurate reporting of project margins, commission structures, and cost allocations

- Support budget preparation and financial compliance

Team Management & Culture :

- Lead and support a lean, cross-functional team including project managers, site teams, operations staff, and core portfolio leads: Architecture, Procurement, Logistics, Construction & Installation

- Create a culture of clarity, accountability, and high performance

- Identify gaps and lead recruitment or upskilling as needed