General Manager - George

Role summary :

Managing all disciplines within the branch in a profitable manner to achieve financial ratios and monetary objectives, as well as ensuring that service quality is aligned with profitability.

Key Responsibilities :

• Oversee and take responsibility for sales, operations, and administration
• Improving service delivery to achieve operational requirements in respect of route optimisation & KPI as well as Quality KPI
• Ensure compliance to ISO
• Ensure that branch & regional targets are met
• Managing profitability of the branch
• Ensure that equity as well as health and safety committees meet as prescribed and that minutes of the meetings are submitted
• Training and development of staff
• Growing the business through additional and existing customers
• Building professional relationships with customers
• Manage subordinates

Experience :

• 5-10 years experience as a General Manager
• Service-related experience
• And/or experience in sales activities

Education :

• Matric minimum
• Management qualifications

Preferred Knowledge and Skills :

• Excellent communication skills
• Excellent command of English
• Excellent client-facing ability
• Leadership & motivation qualities
• Computer literate
• Sales & presentation skills
• Good negotiation skills
• Proven sales leadership background
• Good IR / HR ability
• Good understanding & knowledge of current industry technology