General Manager - Fresh, local all day venue

eXtraordinary Talent Solutions; Cape Town; On-site; ZAR 600,000 - 750,000; Full time

Job summary

An eclectic venue in Cape Town is seeking a dynamic General Manager to oversee operations and elevate guest experiences. This role involves leading a talented team, managing financial performance, and ensuring compliance with health and safety regulations. The ideal candidate will possess strong leadership and communication skills, along with a passion for hospitality. Join a vibrant team dedicated to creating memorable dining experiences in a trendy location. This is a fantastic opportunity to make a significant impact in a fast-paced environment, where your contributions will be valued and recognized.

Qualifications

• Proven experience as a General Manager in the hospitality industry.
• Strong leadership and excellent communication skills.

Responsibilities

• Oversee daily operations and ensure smooth functionality.
• Lead and mentor staff to foster a positive environment.
• Manage financials including budgets and forecasts.

Skills

Leadership Skills

Team Management

Communication Skills

Operational Efficiency

Problem Solving

Education

Degree in Hospitality Management

Job description

General Manager

Our eclectic, all-day venue on trendy Kloof Street in Cape Town is quickly gaining popularity in the Western Cape. We pride ourselves on offering diverse dining experiences that blend quality ingredients with friendly hospitality. Our commitment to outstanding service ensures that every visit is not just a meal, but a memorable experience.

Position: General Manager Location: Kloof Street, Cape Town

Key Responsibilities

1. Oversee the daily operations of the entire venue, ensuring smooth functionality.
2. Lead and mentor staff across all departments, fostering a positive and collaborative environment.
3. Develop and implement strategies to improve overall service and customer satisfaction.
4. Manage financials, including budgets, forecasts, and financial performance.
5. Ensure compliance with health and safety regulations and company policies.
6. Coordinate with kitchen and front-of-house staff to ensure a seamless dining experience.
7. Address any venue-related issues promptly and effectively.

Key Performance Indicators (KPIs)

1. Maintain high standards of overall service and guest satisfaction.
2. Achieve financial targets and manage budgets efficiently.
3. Ensure staff compliance with health and safety protocols.
4. Foster a positive and productive work environment.
5. Successfully manage and improve operational efficiency.
6. Ensure timely and effective resolution of any venue-related issues.

Qualifications

1. Proven experience as a General Manager or similar role in the hospitality industry.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal skills.
4. High standards of cleanliness and operational efficiency.
5. Ability to handle high-pressure environments with ease.
6. A degree in hospitality management or related field is a plus.

Salary: Negotiable depending on experience.