General Manager (B2B Telecommunications)

Talksure; Gauteng; On-site; ZAR 600,000 - 1,000,000; Full time

Job summary

A leading telecommunications company in Roodepoort is seeking an experienced General Manager to oversee B2B sales operations. This role demands strategic leadership, team development, and a focus on revenue growth, requiring a candidate with significant telecommunications industry experience and robust management skills.

Qualifications

• Minimum 5 years in a senior sales management role within telecommunications.
• Proven success in B2B telecom sales with a team of 80+ agents.
• In-depth knowledge of telecom products and market dynamics.

Responsibilities

• Develop and execute B2B sales strategies aligned with business objectives.
• Oversee sales functions including budgeting, compliance, and operational excellence.
• Lead and mentor a sales team, driving engagement and capability development.
• Maximize opportunities within the existing client base and drive new business acquisition.
• Build strategic partnerships and lead high-value negotiations with key clients.

Skills

Communication

Negotiation

Presentation

Sales Management

Analytical Skills

Education

Matric

Degree or Diploma (advantageous)

Tools

CRM Systems

Sales Analytics Tools

Job description

Our client, a well-renowned telecommunications company based in Roodepoort, is seeking a seasoned, highly organized, results-oriented, and solutions-driven General Manager to oversee our B2B sales operations.

This pivotal role involves inspiring growth, driving performance, and cultivating lasting client relationships.

The successful candidate will bring clarity and direction to a fast-paced environment, leveraging exceptional interpersonal and coaching skills to build and lead a high-performing team.

If you are adaptable under pressure, decisive, and possess sharp analytical and problem-solving abilities, this is your opportunity to make a lasting impact.

Key Responsibilities

1. Strategic Leadership: Develop and execute a comprehensive B2B sales strategy aligned with our business objectives. Identify market opportunities and steer the organization toward sustainable growth.
2. Sales Management: Oversee end-to-end sales functions, including campaign execution, target achievement, budgeting, and compliance. Ensure operational excellence and consistent delivery against performance metrics. Focus on managing and growing key business accounts.
3. Team Development: Lead, mentor, and inspire a high-performing sales team. Drive employee engagement, capability development, and career progression.
4. Revenue Growth: Drive new business acquisition and maximize opportunities within the existing client base. Use data-driven insights to optimize profitability and performance.
5. Client & Stakeholder Engagement: Serve as a trusted advisor to key clients and stakeholders. Build strategic partnerships and lead high-value negotiations.
6. Market Intelligence: Stay informed of industry trends, the competitive landscape, and emerging technologies. Adapt strategies to maintain a competitive edge.
7. Sales Process Optimization: Enhance sales processes, tools, and the customer journey for improved efficiency and conversion. Promote best practices and continuous improvement.
8. Governance & Compliance: Ensure adherence to legal, regulatory, and risk management standards. Lead with integrity and uphold organizational values.
9. Cross-Functional Collaboration: Work closely with HR, IT, Finance, and Marketing to support aligned business operations and shared goals.
10. Reporting & Representation: Present performance updates and strategic insights to executive leadership and the board. Manage reporting processes, sales governance, and budget oversight.

Essential Experience and Skills

• Matric required; a degree or diploma is advantageous.
• Minimum 5 years in a senior sales management role within the telecommunications call center environment.
• Proven success in B2B telecom sales, managing other sales managers with a team of 80+ agents.
• Proficiency in CRM systems and sales analytics tools.
• Excellent communication, negotiation, and presentation skills.
• In-depth knowledge of telecom products, services, and market dynamics.

We are committed to fair employment practices and encourage candidates from diverse backgrounds to apply.

Please Note: If you do not hear back within 14 working days after the closing date, consider your application unsuccessful.

We thank you for considering GBS as your employer of choice and wish you success in your career journey.