General Manager

Empire Recruitment; Cape Town; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

A leading recruitment agency is looking for a General Manager in Cape Town to oversee the entire production lifecycle, drive operational efficiency, and lead the sales team. You should have a tertiary qualification and at least 5 years of senior management experience in a high-volume production or service environment. This role offers an opportunity to shape a high-performance culture and ensure compliance with relevant regulations.

Qualifications

• Minimum 5 years senior management experience in a high-volume production/service environment.
• Solid understanding of end-to-end operational planning and production scheduling.
• Proven ability to optimize processes and performance.

Responsibilities

• Develop and align strategic objectives with company goals.
• Oversee full production lifecycle from collection to distribution.
• Ensure profitability through smart resource management.
• Compile and manage departmental budgets and financial forecasts.

Skills

Operational planning

Process optimization

Communication skills

Leadership

Analytical skills

Education

Tertiary qualification (NQF Level 5)

Tools

MS Office

Job description

Key Responsibilities

• Develop and align strategic objectives with company goals
• Oversee full production lifecycle (collection, washing, folding, packing, distribution)
• Drive operational efficiency and cost control across departments
• Ensure profitability through smart resource, equipment, and staff management
• Guide the sales team in retention and expansion of client base
• Monitor customer satisfaction and lead continuous improvement
• Compile and manage departmental budgets, financial forecasts, and reporting
• Maintain compliance with OHSA, ISO 9001, BCEA, and other relevant regulations
• Foster a high-performance culture through effective people leadership
• Oversee all reporting and ensure corrective action is implemented where needed

Requirements

Tertiary qualification (minimum NQF Level 5) in a production or service-related field

Minimum 5 years senior management experience in a high-volume production / service environment

Solid understanding of end-to-end operational planning, distribution, and production scheduling

Proven ability to optimize processes and performance at both strategic and operational levels

Strong written and verbal communication skills

Advanced MS Office (Excel, Word, Outlook) proficiency and systems knowledge

Soft Skills & Attributes

Excellent organisational, planning, and leadership skills

Detail-oriented and analytical thinker

Able to lead under pressure and resolve conflict proactively

Strong interpersonal and problem-solving capabilities

A calm and confident presence in a fast-paced, deadline-driven space

ð If you're ready to lead a production facility with full strategic oversight and measurable impact this is your next big move.

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