General Assistant(External Applications Only - Boabab)

Cashbuild Limited; Polokwane; On-site; ZAR 67,000 - 100,000; Full time

Job summary

Cashbuild Limited in Polokwane is seeking a General Assistant to ensure frontline customer service and store upkeep. You will help with stock merchandising, price labelling and housekeeping while assisting customers with queries and product selection.

The role requires basic arithmetic, clear communication in English and the local language, and willingness to work shifts, weekends and public holidays. Safety and housekeeping are integral parts of the position.

Qualifications

• Minimum education as stated: Grade 10/NQF 3 or Grade 12 with no related work experience.
• Ability to communicate in English and the local dominant language.
• Willingness to work shifts, weekends and public holidays.

Responsibilities

• Provide comprehensive customer service in store.
• Merchandise stock and ensure shelf price labelling and housekeeping.
• Advise customers on correct products and queries.
• Maintain store layout plan and ensure area is fully merchandised.
• Keep area free of obstacles and ensure safe access for customers.

Skills

Customer service

English communication

Basic arithmetic

Shift work

Education

Grade 10 or NQF 3

Grade 12 (no experience)

Job description

General Assistant(External Applications Only - Boabab)

Job Openings General Assistant(External Applications Only - Boabab)

About the job General Assistant(External Applications Only - Boabab)

Description:

Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirement:

• Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or
• Grade 12 without related work experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Valid South African ID or work permit
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and public holidays
• Must be able to work under pressure

Key Performance Area:

Customer Service

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints
• Bulk stock area to be merchandised safely and according to Store layout plan
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule

Safety (OHSA) Requirements

• Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility
• Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
• Report any discrepancies to the Store Manager
• Report damaged stock within area of responsibility to Store Manager

Values:

Integrity

• Complying with generally accepted standards in activities related to the position.
• creates realistic expectations.
• is sincere.
• handles sensitive information carefully.
• shows awareness of values, indicates when boundaries are crossed.

Accuracy

• Effectively handling detailed information and being consistently attentive to details.
• Works in an orderly fashion.
• Ensures that matters are handled in an orderly and accurate manner from start to finish.
• Prevents mistakes.