General Assistant(External Applications Only)

Cashbuild; Sandton; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in the retail sector is hiring a General Assistant. This role requires providing excellent customer service, merchandising stock effectively, and maintaining cleanliness and safety within the store. Candidates should have at least Grade 10 or higher, possess good communication skills, and be willing to work flexible hours which include shifts and weekends.

Qualifications

• Must be able to communicate in English and dominant local language.
• Valid South African ID or work permit required.
• Willing to work shifts, weekends, and public holidays.

Responsibilities

• Ensure comprehensive customer service in-store.
• Responsible for merchandising stock and shelf price labeling.
• Maintain housekeeping within the designated area.
• Comply with safety standards and manage stock loss.

Skills

Communication

Basic Calculations

Customer Service

Ability to Work Under Pressure

Education

Minimum Grade 10 or NQF 3

Grade 12

Job description

Description

About the job: General Assistant (External Applications Only)

Ensure comprehensive customer service in-store. Responsible for merchandising stock, shelf price labeling, and housekeeping within the designated area.

Requirements

• Minimum Grade 10 or NQF 3 with 1 year of work-related experience, or
• Grade 12 without related work experience
• Ability to communicate in English and the dominant language spoken in the area
• Valid South African ID or work permit
• Ability to perform basic calculations accurately
• Willing to work shifts, weekends, and public holidays
• Ability to work under pressure

Key Performance Areas

Customer Service

• Assist customers with products and queries
• Resolve customer complaints

Merchandising Standards

• Merchandise bulk stock areas safely according to store layout
• Ensure responsibility area is merchandised per planograms

Housekeeping

• Maintain obstacle-free areas, immediate stock merchandising, and safe customer access
• Ensure correct shelf labeling
• Complete checklists as required

Safety (OHSA) Requirements

• Comply with safety standards, use safety gear, ensure safety of staff and customers
• Report discrepancies and damaged stock
• Manage stock loss

Values

Integrity

• Adhere to accepted standards, keep promises, handle sensitive info, and show awareness of boundaries

Accuracy

• Handle detailed info attentively, work orderly, prevent mistakes, and check work

Client Focus

• Respond to client needs, be friendly, involved, welcoming, and proactive

Personal Development

• Recognize strengths and weaknesses, pursue training and experience, seek feedback