General Assistant - Drive Thru Yard Department

Brights; Langebaan; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Brights is seeking a Customer Service/Stock Clerk to support daily store operations in Langebaan. You will load vehicles, count stock, assist with transfers, and maintain tidy areas while delivering friendly service to customers and drivers.

The role requires a Matric or equivalent, at least 1 year in a similar role, and the ability to work independently or as part of a team under pressure. Physical fitness is essential.

Qualifications

• Excellent customer service and the ability to communicate effectively.
• Ability to numerically count stock and ensure accurate loading.
• Capable of working independently and as part of a team under pressure.

Responsibilities

• Loading customers vehicles, delivery trucks and transfer trucks promptly and accurately.
• Ensuring that stock is properly stacked and counted.
• Assist with pulling of stock for transfers and reporting stock shortages/breakages.
• Up keeping tidiness and cleaning of area by sweeping and good housekeeping.
• Assisting customers with product knowledge and service.
• Bagging of stone/ sand and participating in stocktakes.
• Performing any work related tasks as delegated by supervision.

Skills

Customer service

Stock counting

Teamwork

Verbal communication

Work under pressure

Physical fitness

Education

Matric or Equivalent

Job description

Purpose:

The purpose of this job is to deliver exceptional customer service in such a manner that external and internal customers are satisfied including delivery and transfer drivers. This is accomplished by offering friendly customer service, ensuring clean and tidy environment and accurate loading of all customers’ products purchased ensuring that the Yard runs efficiently so that no losses of neither stock nor dissatisfied customers occur in order to have customers return to the store increasing sales and profit margins.

Key Responsibilities:

• Loading customers vehicles, delivery trucks and transfer trucks promptly and accurately
• Ensuring that stock is properly stacked and counted
• Assist with pulling of stock for transfers
• Reporting stock shortages
• Reporting stock breakages
• Up keeping of tidiness and cleaning of area by sweeping and upholding good housekeeping
• Assisting customers with excellent customer service and product knowledge
• Bagging of stone/ sand
• Participating in perpetual stocktakes
• Ensuring housekeeping of work area
• Performing any work related tasks as delegated by your superior

Requirements:

• Matric or Equivalent
• 1 Year minimum experience in a similar role (preferred)
• Ability to deliver excellent customer service
• Ability to numerically count stock
• Able to work independently and as a team player
• Be disciplined and motivated
• Ability to handle pressure
• Ability to communicate effectively (verbal)
• Physical fitness and stamina

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.