General Assistant - Drive Thru Yard Department

Brights Hardware; Gauteng; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A retail hardware store in Gauteng is seeking a dedicated individual to provide exceptional customer service and efficiently manage loading of vehicles. The ideal candidate has a Matric qualification, at least one year of similar experience, and a strong ability to work under pressure while ensuring stock accuracy. Join the team to enhance customer satisfaction and contribute to sales growth.

Qualifications

• Minimum 1 year experience in a similar role preferred.
• Ability to work independently and as part of a team.
• Ability to handle pressure and remain disciplined.

Responsibilities

• Load customers' vehicles and trucks promptly and accurately.
• Ensure stock is properly stacked and counted.
• Assist customers with queries and provide product knowledge.

Skills

Customer service

Numerical counting

Teamwork

Effective communication

Education

Matric or Equivalent

Job description

Purpose : The purpose of this job is to deliver exceptional customer service in such a manner that external and internal customers are satisfied including delivery and transfer drivers.

This is accomplished by offering friendly customer service, ensuring clean and tidy environment and accurate loading of all customers' products purchased ensuring that the Yard runs efficiently so that no losses of neither stock nor dissatisfied customers occur in order to have customers return to the store increasing sales and profit margins.Key ResponsibilitiesLoading customers vehicles, delivery trucks and transfer trucks promptly and accuratelyEnsuring that stock is properly stacked and countedAssist with pulling of stock for transfersReporting stock shortagesReporting stock breakagesUp keeping of tidiness and cleaning of area by sweeping and upholding good housekeepingAssisting customers with excellent customer service and product knowledgeBagging of stone / sandParticipating in perpetual stocktakesEnsuring housekeeping of work areaPerforming any work related tasks as delegated by your superiorRequirementsMatric or Equivalent1 Year minimum experience in a similar role (preferred)Ability to deliver excellent customer serviceAbility to numerically count stockAble to work independently and as a team playerBe disciplined and motivatedAbility to handle pressureAbility to communicate effectively (verbal)Physical fitness and staminaKindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company's equity targets and we are committed to improving our positions.

The Company reserves the right to make changes to these terms and conditions at any time and for any reason.

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