General Assistant

Bushwise; South Africa; On-site; ZAR 201,000 - 312,000; Full time

Benefits offered by this job

Live-in accommodation

Meals provided

Staff housing

Job summary

Bushwise is looking for a General Assistant to join our boutique lodge near Plettenberg Bay, Western Cape. In this live-in, full-time role, you will support the Lodge Manager and multiple departments to maintain seamless guest experiences.

You should bring hospitality experience, strong organizational and people-management skills, and a valid code 8 driver's license with reliable transport. The position offers on-site accommodation and rounds out a dynamic team in a luxury estate.

Qualifications

• Proven general lodge or boutique hospitality experience across multiple departments.
• Strong organizational, administrative, and people-management skills.
• A valid code 8 driver's license (Essential).
• Own reliable transport (Essential).
• Ability to live and work in a remote, beautiful estate environment.

Responsibilities

• Guest relations: Serving as a primary point of contact for guests, hosting in the dining room, and ensuring their stay is flawless and memorable.
• General & Staff Management: Assisting the manager with daily operational oversight and supervising staff across different shifts.
• Departmental Relief: Seamlessly stepping in to coordinate and manage Housekeeping, Kitchen operations, and Stock Control when required.
• Event Co-ordination: Assisting in the planning, setup, and execution of bespoke lodge events and guest functions.

Skills

Guest relations

Staff management

Organizational skills

Leadership potential

Hospitality experience

Job description

General Assistant

Location: Plettenberg Bay, Western Cape

Position Type: Full-time, Live-in

Availability: Immediate

A boutique lodge situated just outside Plettenberg Bay is currently seeking a young, ambitious, and energetic individual with strong management and organisational skills to step into the role of General Assistant. In this position, you will work closely with the Lodge Manager, relieving and supporting various departments to ensure seamless operations.

The Ideal Candidate:

You must be highly presentable, articulate, and well-spoken, as the primary focus of this role revolves around high-level guest relations and hospitality. You need to be a hands-on individual who takes initiative, possesses strong leadership potential, and thrives on creating unforgettable guest experiences.

Core Responsibilities & Required Expertise:

• Guest Relations: Serving as a primary point of contact for guests, hosting in the dining room, and ensuring their stay is flawless and memorable.
• General & Staff Management: Assisting the manager with daily operational oversight and supervising staff across different shifts.
• Departmental Relief: Seamlessly stepping in to coordinate and manage Housekeeping, Kitchen operations, and Stock Control when required.
• Event Co-ordination: Assisting in the planning, setup, and execution of bespoke lodge events and guest functions.

Requirements

Requirements:

• Proven general lodge or boutique hospitality experience across multiple departments.
• Strong organizational, administrative, and people-management skills.
• A valid code 8 driver's license (Essential).
• Own reliable transport (Essential).
• Ability to live and work in a remote, beautiful estate environment.

Benefits

• A competitive salary, negotiable based on experience and qualifications.
• Comfortable onsite, live-in accommodation featuring an en-suite room.
• All meals and laundry services provided.
• The chance to gain diverse management experience in a highly regarded luxury hospitality environment.