GenAI Engineer: Flexible Marketing AI Automation

Impact; Cape Town; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Flexible PTO

Mental health & gym allowance

RSUs with 3-year vesting

Coursera access

Parental leave

Technology stipend

Job summary

impact.com is seeking a Marketing Enablement Engineer in Cape Town to design, build, and maintain internal AI-driven workflows for the Marketing Enablement & AI team. You will develop scalable solutions that automate manual processes and integrate with core marketing systems.

You will implement AI-powered analytics, knowledge graphs, and prompt-engineered tools, while documenting work for non-engineering stakeholders and collaborating with cross-functional teams globally.

Qualifications

• Experience in software engineering, engineer prompt management systems and versioning tools for consistent AI interactions.
• Proficiency in Python, TypeScript, Node.js, VS Code, GitHub, Google Apps Script, and prompt engineering.
• Ability to create and optimize RAG systems that make company knowledge instantly accessible.
• Demonstrated experience building and maintaining production applications, not just prototypes.
• Develop AI-powered analytics pipelines that transform unstructured data into actionable insights.
• Implement conversational AI interfaces that streamline internal support and enhance productivity.
• Stay current with GenAI, vector databases, and embeddings technologies.
• Strong written communication, able to document technical work for a non-technical audience.

Responsibilities

• Build and maintain the Marketing Hub application that integrates with internal applications supporting the Marketing department.
• Maintain and extend the technical backbone of shared department tools, including contributing to Marketing Hub build-out and other systems currently backlogged.
• Build and deploy agentic AI solutions that enable autonomous task completion across business functions and transform manual workflows into efficient automated processes
• Develop scalable orchestration frameworks for AI agents to handle complex business processes and reusable AI libraries and SDKs that empower the marketing enablement team
• Build and maintain AI-powered knowledge graphs to improve information discovery and utilisation
• Create comprehensive LLM evaluation frameworks to ensure quality, accuracy, and performance
• Research, evaluate, and integrate third-party AI tools and SaaS solutions into the marketing stack
• Implement workflow automations (prompt-engineered tools, LLM-backed features, internal AI utilities)
• Write clear documentation for every build, both technical documentation and creative/prompt-engineering guides that non-engineers on the team can follow
• Translate complex technical and AI concepts into simple, actionable terms for enablement teams to train stakeholders and manage adoption of new tools and systems.
• Partner closely with the enablement team and CMO to scope, prioritize, and deliver technical requirements that surface from intake and cross-team requests.

Skills

Python

TypeScript

Node.js

VS Code

GitHub

Google Apps Script

Prompt engineering

Tools

GitHub

Job description

impact.com is seeking a Marketing Enablement Engineer in Cape Town to design, build, and maintain internal AI-driven workflows for the Marketing Enablement & AI team. You will develop scalable solutions that automate manual processes and integrate with core marketing systems.

You will implement AI-powered analytics, knowledge graphs, and prompt-engineered tools, while documenting work for non-engineering stakeholders and collaborating with cross-functional teams globally.