Garden Center Customer Service

Grass Pad Inc.; Gauteng; On-site; ZAR 50,000 - 200,000; Part time

Job summary

A leading company is seeking a Garden Center Customer Service representative to assist customers with lawn care products and advice in Bonner Springs. The role offers training, flexible scheduling, and various benefits, and is ideal for individuals who enjoy working in a team-oriented, customer-focused environment. Previous experience in customer service is advantageous but not necessary as training will be provided.

Benefits

Medical insurance

Matching 401(k) after one year

Paid time off

Flexible scheduling

Employee discounts

Qualifications

• Friendly personality and enjoyment of customer interaction.
• Comfortable working in an open-air environment.
• Experience in customer service or sales preferred.

Responsibilities

• Greet customers and assist with lawn care product inquiries.
• Provide advice on grass seeds, plants, and nursery options.
• Assist with store cleaning, merchandising, and restocking.

Skills

Communication

Customer Service

Problem Solving

Education

Associate degree or equivalent

Job description

Job Title : Garden Center Customer Service

Location : Bonner Springs

Status : Part-Time, Full Time, Hourly, Daytime and Some Weekend Availability

Reporting Relationship : Store Manager

Work Schedule : Hours vary by season.

The Grass Pad is hiring a Garden Center Customer Service representative to work in our Bonner Springs location. When people visit, they are greeted by a Garden Center Customer Service who answers questions, helps find the right grass seed or lawn care products, including flowers, perennials, shrubs, and trees, and provides advice for success.

We pride ourselves on excellent customer service for all clients, from commercial to first-time lawn care customers.

Grass Pad focuses on providing solutions and teamwork to ensure the best service.

No formal training in lawn or landscape is needed – we will train you on the job. This position offers great growth potential for the right person. If you love helping people, this might be for you.

Our goal is for our customers to succeed, starting with you. You should have a friendly personality, enjoy talking to people, and be comfortable working in an open-air, team-oriented environment that cares for the environment.

Excellent communication skills are essential, and you should be able to explain complex topics simply. Experience in customer service or sales is preferred. Bonus points if you have an interest in lawn, landscape, or outdoor activities.

Typical day includes greeting customers, guiding them through lawn care programs and nursery options, problem-solving lawn or plant issues, bagging seed, writing tickets for checkout, and assisting with design, merchandising, restocking, and store cleaning.

Benefits include medical insurance, a matching 401(k) after one year, paid time off, flexible scheduling, employee discounts, and a family-first attitude.

The Grass Pad is a family-owned company established in the 1980s in Omaha, now with 6 locations, known for honesty, integrity, and customer success. We value passion and dedication, offering career growth, management training, and extensive on-the-job training. We are an equal opportunity employer.

Our busy season peaks in spring and fall, with longer hours during these times. Normal hours vary seasonally, and weekend/overtime work is required during busy seasons.

Education and/or Experience : Associate degree or equivalent from a two-year college or technical school, or 6 months to 1 year of related experience and training, or equivalent combination.