Funeral Manager Kempton Park

Akani Retirement Fund Administrators; Gauteng; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading company in South Africa is seeking a Funeral Claims Manager to enhance their claims operations in Kempton Park. The successful candidate will oversee the claims process, lead a team, and ensure compliance while providing exceptional customer service. This role requires a BCOM degree, significant experience in claims, and leadership skills.

Qualifications

• 5 - 10 years of experience in Claims Management, preferably in insurance.
• Degree in Business Administration or related field required.
• Certification in Insurance or Claims management is highly desirable.

Responsibilities

• Oversee end-to-end claims process, ensuring compliance and accuracy.
• Lead and support the funerals claims team for optimal performance.
• Address inquiries and concerns, providing timely assistance.

Skills

Claims Management

Team Leadership

Customer Service

Fraud Detection

Compliance

Education

BCOM / Bachelor's degree in Business Administration

Professional certification in Insurance or Claims management

RE1 Certificate

Job description

These jobs were popular with other job seekers. We are looking for a Funeral Claims Manager to join our team in Kempton Park who will be responsible for leading funerals claims operations, ensuring efficient processing and customer satisfaction.

Responsibilities include managing a team, implementing best practices, and collaborating with stakeholders.

Key Duties & Responsibilities:

1. Claims Management: Oversee end-to-end claims process, ensuring compliance and accuracy.
2. Implement SOPs: Assist in implementing the Neighbour Standard Operating Procedure.
3. Team Leadership: Lead and support the funerals claims team for optimal performance.
4. Quality Assurance: Maintain high standards in claims handling and documentation.
5. Customer Service: Address inquiries and concerns, providing timely assistance.
6. Fraud Detection: Identify and investigate potential fraud cases.
7. Compliance: Ensure adherence to insurance regulations and guidelines.
8. Performance Management: Analyze trends and metrics to optimize operations.
9. Stakeholder Collaboration: Work with other departments to address complex issues.
10. Reporting: Prepare reports and analyses for management review.

Desired Experience & Qualifications:

• BCOM / Bachelor's degree in Business Administration, Finance, or a related field.
• Professional certification in Insurance or Claims management is highly desirable.
• A minimum of 5 - 10 years of experience in Claims Management, preferably in the insurance industry.
• RE1 Certificate is required.

Package & Remuneration: Competitive market-related package depending on experience.

Note: This job posting is active and currently accepting applications.