FUNERAL AGENT: KOKSTAD

AVBOB South Africa; Oos-Kaap; On-site; ZAR 350,000 - 650,000; Full time

Job summary

AVBOB South Africa seeks a branch manager in the Eastern Cape to positively uphold the AVBOB brand and oversee funeral arrangements, customer service, infrastructure, and stakeholder management.

The role focuses on ensuring compliance with legislative requirements, staff development, and driving business deliverables at the AVBOB funeral branch.

Experience in operations management and a strong customer-service orientation are essential.

Responsibilities

• Positively uphold AVBOB brand at all times.
• Arrangement and execution of funerals in line with AVBOB standards and client’s needs.
• Upholding high levels of customer services to AVBOB clients
• Operational management of the branch.
• Management of the AVBOB funeral branch in line with the legislative requirements.
• Management of infrastructure (buildings, fleet, operational equipment, etc.) in line with the set AVBOB standards.
• Management of AVBOB stakeholders (internal and external).
• Management training and development of branch staff.
• Business focus and drive to achieve business deliverables.

Job description

• Positively uphold the AVBOB brand at all times.
• Arrangement and execution of funerals in line with AVBOB standards and client’s needs.
• Upholding high levels of customer services to AVBOB clients
• Operational management of the branch.
• Management of the AVBOB funeral branch in line with the legislative requirements.
• Management of infrastructure (buildings, fleet, operational equipment, etc.) in line with the set AVBOB standards.
• Management of AVBOB stakeholders (internal and external).
• Management training and development of branch staff.
• Business focus and drive to achieve business deliverables.