Fund and Investment Specialist

Old Mutual; Durban; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading financial services firm is seeking a motivated Business Development Specialist to enhance investment planning in Durban. Responsibilities include empowering financial planners, developing marketing strategies, and maintaining customer relationships. Candidates should have at least 3 years of relevant experience and a degree in business or finance. This role offers opportunities for professional growth and a chance to contribute significantly to the firm's success.

Qualifications

• At least 3 years of experience in financial services (sales, distribution, marketing, or industry-related).
• CFP designation is advantageous.
• Strong industry knowledge, product knowledge (including competitors), financial planning principles, and regulatory understanding.

Responsibilities

• Empower tied planners to market Old Mutual's investment products to clients.
• Develop business development plans for advisers.
• Support planners in their practice with product knowledge and insights.
• Identify business development and product marketing opportunities.
• Manage product marketing events to strengthen company profile.

Skills

Building trust

Client management

Needs assessment

Consultative selling

Customer service

Value proposition development

Direct selling

Sales opportunities identification

Closing techniques

Sales data management

Sales software proficiency

Education

Degree or diploma in business, commerce, or financial planning

NQF Level 7 degree, advanced diploma, or postgraduate certificate or equivalent

Tools

CRM systems

Advice/investment tools

MIS dashboards

Job description

Lets Write Africas Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

This role is a business development position supporting and influencing tied financial planners to place business with OM (Wealth Max Invest and S&I). The Fund & Investment Specialist (FIS) aims to activate and increase the number of investment planners in the market, secure more business inflows, and boost net client cash flow from these planners. We are looking for a motivated, results-driven candidate to join our KZN team.

Responsibilities

1. Empowering tied planners to market (sell) Old Mutual's Investment products/platforms to clients.
2. Developing business development plans for a panel of advisers for up to 1 year.
3. Supporting planners in their practice (e.g., PGP tool coaching) by assisting sales staff with product knowledge, industry knowledge, competitor insights, product positioning, and market updates.
4. Identifying business development and product marketing opportunities.
5. Supporting the execution of efficient administration/processing of business.
6. Assisting Product Management, Product Marketing, and/or Distribution Marketing with the rollout of product marketing strategies in regions.
7. Providing input into the design of new products and enhancements to existing products.
8. Planning and delivering formal presentations to channels, advisors, and clients.
9. Managing product marketing events to strengthen Old Mutual's profile in regions.
10. Compiling and controlling regional product development budgets.

Business Development

1. Participating in formulating strategies and evaluating key transactions to ensure financial health and maximum value creation throughout the product lifecycle.
2. Handling alliances, collaborations, mergers, acquisitions, licensing initiatives, and other activities.

Customer Needs Clarification

1. Consulting with customer representatives at various levels to identify required outcomes, introducing internal specialists, and analyzing complex customer data to clarify medium to long-term needs and develop specifications.

Customer Relationship Development / Prospecting

1. Developing and implementing relationship management plans for strategic accounts to build key relationships at local and national levels.
2. Coordinating engagement with the organization to ensure effective two-way communication and issue resolution.

Customer Relationship Management (CRM) Data

1. Maintaining high-quality customer information and monitoring data quality.
2. Providing input to improve CRM systems to meet business needs.

Sales Opportunities Creation

1. Developing a network of senior managers in the business sector and representing the organization at events.
2. Gathering market intelligence to promote the organization and enhance reputation.

Sell Customer Propositions

1. Leading cross-functional teams to configure tailored products/services solutions and contractual terms.
2. Negotiating agreements to meet customer needs profitably, reviewing complex sales proposals, and escalating issues when necessary.

Customer Relationship Management / Account Management

1. Implementing relationship management plans for existing key accounts.
2. Ensuring effective engagement and satisfaction of key clients and customer relationships.

Operational Compliance

1. Ensuring business activities comply with external regulations and internal policies to minimize risk and protect the organization's reputation.

Personal Capability Building

1. Acting as a subject matter expert in technology, policy, regulation, or operational management.
2. Maintaining professional development through conferences, reading, and certifications.

Qualifications and Experience

• At least 3 years of experience in financial services (sales, distribution, marketing, or industry-related).
• Degree or diploma in business, commerce, or financial planning.
• CFP designation is advantageous.
• Experience with advice/investment tools, CRM systems, and MIS dashboards.
• Strong industry knowledge, product knowledge (including competitors), financial planning principles, and regulatory understanding.

Skills

Building trust, client management, needs assessment, consultative selling, customer service, value proposition development, direct selling, sales opportunities identification, closing techniques, sales data management, and sales software proficiency.

Competencies

Action-oriented, network building, business insight, effective communication, customer focus, results-driven, accountability, and trustworthiness.

Education

NQF Level 7 degree, advanced diploma, or postgraduate certificate or equivalent.

Closing Date

13 May 2025 23:59

The appointment will be made in line with Old Mutual South Africa's Employment Equity Plan.