Functional Specialist Administrator: Re

Telkom; Gauteng; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading company in telecommunications is seeking a Functional Specialist Administrator to support senior management effectively. Key responsibilities include managing office operations, preparing reports, and maintaining communication between departments, while ensuring confidentiality and integrity in all functions.

Qualifications

• 5 Years relevant experience or 7 years experience with high-level support.
• 3 years experience in a high-level support or operations environment.

Responsibilities

• Provide management information on HR, financial issues, performance, and commitments.
• Execute operational and office management functions effectively.
• Network with relevant role players and manage inquiries related to Regional portfolios.

Skills

Business Administration

Financial Administration

Communication

Project Management

Customer Care

Analytical

Education

NQF 6: 3-year Diploma/ National Diploma in Business

NQF 4: Grade 12

Job description

Structural Information

Job number: 10028884

Job title: Functional Specialist Administrator: Re

Job grade: S5

Group/ BU: Openserve

Division: Openserve

Span of control: 0-5

Reports to: Top Management

Core Description

Responsible to provide critical support to the Managing Executive and the Senior Management team. Specific focus will be on effectively managing queries relating to Regional portfolios. Manage the office of the ME iro compiling reports, presentations, track performance and deal with escalations.

Job Responsibilities

Generic Responsibilities (40%)

• Develop and provide management information that includes HR & Financial issues, Resource & assets, performance, as well as commitments (SLA's)
• Prepare and manage travel schedules for the ME & Senior Management
• Provide high level support regarding weekly statistics, Exco Issues, Budget, logistics, workshops & meetings, office functioning, as well as tracking of Performance Management
• Prepare, compile and validate documentation such as presentations, operational documentation, submissions, statistics, graphs, proposals, organograms, letters, memo's and agendas
• Keep minutes of management meetings and track emanating actions
• Network with relevant role players via meetings and conferences, discussion forums and committees
• Approve all expense requisitions in line with the division's framework
• Coordinate finances assist with budget preparation
  
  
  

Functional Area Responsibilities (60%)

• Execute high level support functions to ensure that operational and office management are carried out effectively and efficiently.
• Ensure smooth communication between the MEs office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
  
  
  

Core Competencies

FUNCTIONAL KNOWLEDGE

Business Administration; Financial Administration; Communication; Project management; Telkom Structure; Telkom policies and processes; Computer Software; English Language; Customer Care; Facilities; Systems; Office Equipment; Financial Acumen; ICT Industry; Wholesale Products & Services

Functional Skills

Interpersonal; Analytical; Communicating; Problem Solving

Certifications

Education

• NQF 6: 3 year Diploma/ National Diploma in Business
• OR NQF 4: Grade 12
  
  
  

Experience

• 5 Years relevant experience
• OR 7 years experience
  
  
  

Experience

Additional Information

• 3 years experience must be in a high-level support or operations environment.
  
  
  

Special Requirements:

• High levels of confidentiality: maintain customer confidence and protect operations by keeping information confidential.
• Integrity checking will be conducted.
• Maintain professional and functional area-specific knowledge.
• Smartly separate what must be done now, and what can be improved later.
• Maintain calm poise in stressful situations.
• Demonstrate consistently strong performance.
• Seek to understand Telkom strategy, market, technology, customers and stakeholders.
• Question status quo, re-conceptualise issues to discover practical solutions for hard problems.
• Ability to work in fast-paced and ever-changing environment.
• A self-starter, capable of acting on own initiative and proactively managing competing demands and pressures and able to multi-task effectively.
• Comfortable to delegate upwards to ME's direct team in order to effectively manage workloads.
• Make fast and timely decisions based on analysis and clear team goals.
• Ability to make sound judgements based on a combination of observation, analysis and experience.
  
  
  

Special Requirements

Physical Requirements

Key Stakeholders

• Internal stakeholders
• ILO